Service Manager

5 days ago

Kolkata Mumbai, India beBeeProductLifecycle Full time ₹ 1,04,000 - ₹ 1,30,878
Product Lifecycle Management Service Engineer

We are seeking a highly skilled professional to manage and support our Oracle Product Lifecycle Management (PLM) module. The ideal candidate will have hands-on experience in Oracle Cloud PLM (Product Development/Product Data Hub), and will provide both functional and technical support across implementation, customization, and post-production activities.

  • Provide level one support for Oracle Cloud PLM - Product Development (PD) and Product Data Hub (PDH)
  • Perform hands-on configuration and customization support within Oracle Fusion PLM
  • Conduct API integration testing and configure Oracle PDH application components
Key Responsibilities:
  • Deliver post-production support and Hypercare services
  • Create custom reports using Oracle tools
  • Perform root cause analysis for recurring issues
  • Execute and support Agile data migration processes
  • Conduct quarterly configuration and patch validation/testing
  • Analyze and prioritize support requests related to Oracle Fusion PLM configurations and customization issues
Requirements:
  • A minimum of 5 years of experience with Oracle Cloud PLM solutions
  • Strong understanding of Product Lifecycle Management principles and industry best practices
  • Proficiency in Oracle PDH application configurations
  • Experience in API integration and patch testing methodologies
  • Proven ability in custom report development using Oracle tools
  • Background in Agile data migration processes and tools
  • Experience validating and testing system configurations and patches
  • Excellent troubleshooting and problem-solving skills
  • Strong communication skills to interact effectively with technical teams and business stakeholders

This is an excellent opportunity to work with cutting-edge technology and contribute to the success of our organization.

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