Customer Support Specialist

6 days ago

Dindigul, Tamil Nadu, India beBeeProductivity Full time ₹ 6,00,000 - ₹ 10,00,000
Remote Customer Service Associate

We are seeking a detail-oriented and proactive individual to join our e-commerce operations team. This is a full-time, remote role focused on creating and managing online postings, handling customer communication, and conducting research to support product accuracy.

Key Responsibilities:

  • Create and manage product postings on platforms such as OfferUp, Facebook Marketplace, Craigslist, and other relevant channels.
  • Regularly track sold items and remove or update postings accordingly.
  • Maintain communication with the sales team to ensure accurate and up-to-date postings.
  • Enhance existing postings by adding more complete information and optimizing for customer engagement.

Customer Responses:

  • Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls, and voicemails.
  • Aim to respond within 24 hours to ensure timely and effective customer support.
  • Clarify questions and provide product-related details to facilitate smooth transactions.

Pricing & Item Research:

  • Conduct detailed research on received inventory items to determine brand, specifications, descriptions, and pricing benchmarks.
  • Recommend competitive pricing based on analysis.
  • Assist in preparing data for a seamless transition from item intake to Shopify uploads and final advertising postings.

Requirements:

  • Minimum 1 year of experience in online postings, customer service, or e-commerce operations.
  • Strong English communication skills—both written and verbal.
  • Highly organized, self-motivated, and capable of working independently during designated hours.

  • Customer Support Advocate

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,99,999 - ₹ 7,49,999

    Customer Service SpecialistAbout the RoleWe are seeking a dedicated and customer-focused professional to join our support team. As a fresher, you will be trained to handle customer inquiries, resolve issues, and ensure a positive customer experience. This role requires strong communication skills, patience, and a willingness to learn.Key...

  • Customer Support Specialist

    3 days ago

    Dindigul, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 25,00,000

    About This Role:We are seeking a Customer Support Specialist to join our team.Job Description:This role is responsible for actively engaging with prospective students to generate leads, assessing and qualifying leads based on their interest and fit for our courses, and establishing and maintaining meaningful relationships with prospective students by...

  • India Customer Support Specialist

    7 days ago

    Dindigul, Tamil Nadu, India beBeeResponsibility Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service RepresentativeAbout this role:This Customer Service Specialist will be the frontline ambassador for a leading industrial conglomerate, ensuring reliable support and responsive communication to every customer.The role involves managing customer inquiries and orders with accuracy and professionalism, coordinating with sales and logistics teams...

  • Technical Support Specialist

    6 days ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking a detail-oriented and customer-focused Technical Support Specialist to provide initial technical support to end-users, troubleshoot basic technical problems, and escalate complex issues.

  • Support Specialist

    1 week ago

    Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Support SpecialistWe are seeking a skilled and experienced Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, problem-solving abilities, and the ability to work independently in a fast-paced environment.In this role, you will be responsible for providing top-notch customer service,...

  • Customer Support Representative

    4 days ago

    Dindigul, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,20,000

    Customer Service ProfessionalWe are seeking an exceptional customer service professional to join our team. As a customer service specialist, you will be responsible for providing top-notch support to our customers via phone and other channels.The ideal candidate will possess any bachelor's degree or 1 year of experience in customer service with strong...

  • Global Customer Support Representative

    1 week ago

    Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 43,20,000 - ₹ 54,00,000

    International Voice Support SpecialistWe are seeking a highly motivated and skilled International Voice Support Specialist to join our team. As an integral part of our operations, you will be responsible for providing exceptional customer support via voice calls.Key Responsibilities:Update CRM and make outbound calls daily using provided leadsVerify and...

  • Customer Support Professional

    6 days ago

    Dindigul, Tamil Nadu, India beBeeProblemSolving Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support SpecialistA key role involves serving as the primary contact for customers on support issues and product queries.ResponsibilitiesInteracting with customers using phone, email, and chat services to resolve support incidentsContact and resolve customer issues within target service level agreementsDocument customer incidents with...

  • Customer Support Specialist

    7 days ago

    Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 90,000 - ₹ 1,80,000

    We are seeking a support professional to join our team.Key Responsibilities:Respond to customer inquiries via email, chat, and other support channels.Troubleshoot basic product and account-related issues.Guide users on platform navigation, features, and subscription queries.Escalate technical issues to the product/tech team with clear documentation.Maintain...

  • Customer Service Representative

    6 days ago

    Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    Customer Service and Technical Support SpecialistWe are seeking a highly skilled Customer Service and Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical support to internal stakeholders.Key Responsibilities:Provide timely and effective...