
Administrative Services Specialist
6 days ago
About the Role
This is an exciting opportunity for a skilled and detail-oriented professional to join our team as a Financial Operations Professional. In this role, you will be responsible for ensuring accurate and timely processing of transactions within agreed service standards.
Key Responsibilities:
- Transaction Processing
- Process and complete all operations administration in a timely manner to meet service and quality standards.
- Ensure compliance with all legislative, financial, and fund-specific procedures to minimize any risk to the business.
- Conduct quality review work to minimize rework of tasks and maintain high-quality standards.
- Communicate effectively with internal and external stakeholders to resolve enquiries.
- Operational Management
- Develop and implement process improvements to increase productivity and efficiency.
- Collaborate with cross-functional teams to achieve desired outcomes.
- Provide excellent customer service by meeting service and quality standards.
- Continuous Improvement
- Stay up-to-date with relevant Superannuation legislation and regulatory requirements.
- Participate in training and development opportunities to enhance skills and knowledge.
- Identify and implement opportunities for process improvements to drive business results.
Requirements
- 3-5 years of experience in the financial services industry.
- Good understanding of relevant Superannuation legislation.
- Sound knowledge of MS Office and other software packages.
- Previous administration skills data entry / high volume type role, ideally in a financial service industry.
- Possess effective communication skills, both written and verbal.
- Good investigation and problem-solving abilities. Ability to follow procedure documents and identify opportunities for process improvements.
- Customer-focused with the ability to collaborate with others to achieve desired outcomes.
- Ability to prioritize and time manage multiple tasks to meet tight deadlines.
Benefits
This is a fantastic opportunity to join a dynamic team and contribute to the success of our organization. You will have the chance to work with a talented group of professionals who are passionate about delivering exceptional results.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
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