
Evolved Service Operations Manager
2 days ago
Job Overview
A leading Automotive Brand is seeking a Territory Service Manager to join their EV product team. The successful candidate will have a minimum of 3+ years of experience in the Automotive Industry and a proven track record in handling dealer profitability, managing service operations, and customer satisfaction.
Responsibilities:
- To ensure technical enhancement by adhering to standard operating procedures for first-time fix and providing faster resolution to customers.
- Manage all systems and processes at the dealership level to ensure customer satisfaction.
- Maximize dealership profitability by providing exceptional service and approaching maximum customers.
- Meet business parameters based on company targets.
- Optimize manpower management at the dealership level to enhance employee clarity and efficiency.
Qualifications:
Candidates should hold a full-time position from a reputable institute and possess excellent communication skills, strong leadership abilities, and a passion for delivering exceptional results in a fast-paced environment.
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