Service Delivery Manager

1 day ago

Hyderabad, Telangana, India beBeeCatalog Full time ₹ 20,00,000 - ₹ 25,00,000
Job Description

At McDonald's, our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best.

The Service Catalog Lead within the Enterprise Service Management (ESM) team will support the design, governance, and maintenance of the enterprise service catalog for services across GBS, Global Technology, and other key functions. This role requires a strong attention to detail, coordination across stakeholders, and a continuous improvement mindset that will help evolve the catalog based on changing business needs.

They will be critical to ensuring consistency, quality, and usability of services across these functions. As a strategic leader, you will work closely with the Strategy, Planning and Performance Lead to uphold catalog accuracy, ensure alignment with enterprise standards, and interface directly with functional leaders to facilitate changes and updates.

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