Senior Delivery Manager

7 days ago


Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time
About the Role:

A highly experienced Delivery Manager is required to lead and optimize key client engagements for Saaki Argus & Averil Consulting. The ideal candidate will possess extensive experience in Agile project delivery, client management, P&L oversight, and people leadership.

Key Responsibilities:

• Oversee the end-to-end delivery of Application Development, Maintenance, and Support projects using Agile methodologies in an onsite-offshore model.
• Cultivate and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
• Manage the Profit & Loss for sizable accounts, including revenue targets exceeding $20 million USD independently.
• Provide 360-degree management for sizable client accounts, leveraging strong financial acumen and cost management strategies.
• Drive the transformation of large-scale programs from Waterfall to Agile methodologies, ensuring seamless integration and execution.
• Work closely with service line managers and SPOCs to develop solutions and enhance the business pipeline.
• Identify and analyze customer needs using feedback to refine and improve service delivery.
• Lead the service delivery team, manage conflicts, and ensure efficient execution of processes and tasks.
• Implement Continuous Improvement Programs focused on enhancing service delivery and reducing costs while maintaining customer satisfaction.
• Manage budgets effectively, identifying opportunities for cost reduction without compromising quality.

Requirements:

• 18 years of experience in delivery management with at least 5 years in project and program management in relevant domains.
• Proven track record in managing large-scale projects with a focus on Agile methodologies.
• Strong experience in Core Banking Solutions and experience with both Time & Materials (T&M) and Fixed Price projects.
• Excellent organizational skills with the ability to meet deadlines and manage multiple accounts.
• Strong interpersonal skills to maintain positive relationships with clients and stakeholders.

Remote Work:
No

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