
Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Support Engineer to join our team. In this role, you will be responsible for delivering remote conference room and audio-visual support.
The successful candidate will have experience in AV support, video conferencing, and webcast management. You will be working with a variety of technologies including Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure.
About the Role- Responsibilities:
- Deliver remote conference room and audio-visual support
- Manage incident response during active calls and webcasts
- Prepare and support webcast events, including creating event webpages and conducting dry runs
- Monitor live webcast events and troubleshoot issues as needed
- Report viewer metrics during and after events
- Trim, encode, and distribute recorded on-demand copies of webcast sessions
- Coordinate technology scheduling to ensure successful meetings
- Qualifications:
- Proven experience in AV support, video conferencing, and webcast management
- Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure
- Strong troubleshooting and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills, both written and verbal
- Experience with ticketing systems and documentation management
- Preferred Skills:
- Knowledge of webcast and streaming platforms
- Experience with AV commissioning and room setup
- Ability to train end-users on AV technologies
-
Technical Support Specialist
13 hours ago
Kozhikode, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000Job Title: Technical Support SpecialistWe are seeking a skilled professional to join our team as a Technical Support Specialist. In this role, you will be responsible for managing helpdesk tickets and resolving customer issues in a timely and efficient manner.About the Role:You will be the primary point of contact for customers experiencing technical issues...
-
Technical Support Specialist
1 day ago
Kozhikode, Kerala, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,00,00,000We are seeking a Technical Support Specialist to deliver exceptional post-sales support, handling complex technical inquiries and troubleshooting to maximize customer satisfaction.Key ResponsibilitiesSupport customers on product configuration, performance, and troubleshootingDiagnose, isolate, and resolve technical issues while coordinating fixes with...
-
IT Support Specialist
1 day ago
Kozhikode, Kerala, India beBeeHelpdesk Full time ₹ 40,00,000 - ₹ 80,00,000Job Title: IT Support SpecialistThe role of the IT support specialist is to provide technical assistance to users of various applications.Key Responsibilities:Identify, research and resolve technical problems encountered by users.Provide first-level technical support for software and hardware issues.Escalate complex problems to senior technicians or...
-
Technical Support Engineer
3 days ago
Kozhikode, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. As the primary point of contact for end-users, this individual will be responsible for providing top-notch technical support and maintenance for the VMware Horizon VDI platform.This role involves resolving complex technical issues, maintaining golden...
-
IT Support Specialist
21 hours ago
Kozhikode, Kerala, India beBeeItSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job DescriptionThis is a full-time remote role for an IT Support Specialist. The IT Support Specialist will be responsible for providing technical assistance for desktop computers, troubleshooting technical issues, supporting printers, and performing computer repairs.Daily tasks include diagnosing hardware and software problems, resolving network issues, and...
-
Technical Support and Enhancements Specialist
16 hours ago
Kozhikode, Kerala, India beBeeSecurity Full time ₹ 80,00,000 - ₹ 1,20,00,000System Support SpecialistThis role requires a strong understanding of physical security systems, integration capabilities, and excellent analytical skills to improve system performance and support operational security needs.Key Responsibilities:Provide technical support and troubleshooting for Genetec Security Center and OnGuard access control systems...
-
Technical Support Specialist
4 weeks ago
Kozhikode, Kerala, India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...
-
IT Infrastructure Support Specialist
4 days ago
Kozhikode, Kerala, India beBeeITINFRASTRUCTURESUPPORT Full time ₹ 8,00,000 - ₹ 15,00,000Job Role: IT Infrastructure Support SpecialistWe are seeking a highly skilled and experienced IT Infrastructure Support Specialist to join our team.As a key member of our support team, you will be responsible for providing exceptional technical support to our clients via various communication channels.Key Responsibilities:Technical Support Provision:Deliver...
-
Expert Technical Support Specialist
3 days ago
Kozhikode, Kerala, India beBeeSystem Full time ₹ 12,00,000 - ₹ 20,00,000System Support SpecialistThe role of System Support Specialist is to monitor, analyze and resolve system issues in a timely and efficient manner. The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities• Monitor and manage support tickets via...
-
Technical Support Professional
2 days ago
Kozhikode, Kerala, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000Job OpportunityWe are seeking a skilled Support Specialist to provide exceptional customer service and technical support for IT applications.Key Responsibilities:4+ years of IT experience with strong analytical and problem-solving skillsFundamental understanding of operational workflows and effective communication skillsAble to quickly learn new applications...