Chief Insurance Services Strategist

4 days ago


Mumbai, Maharashtra, India Duck Creek Technologies Full time

As a seasoned professional with 23+ years of experience, we seek a talented individual to lead our regional Professional Services strategy as Chief Insurance Services Strategist. Based in Mumbai, this role requires visionary leadership and deep industry expertise to drive service revenue, strengthen customer satisfaction, and position Duck Creek as a market leader.

The ideal candidate will have a strong background in managing multiple customer accounts and delivering projects on time, within scope, and on budget. They must possess superior leadership, communication, and interpersonal skills, as well as exceptional organizational and team-building abilities.

We estimate the salary for this position to be around $180,000 per annum, based on industry standards and the required qualifications.

Job DescriptionLeadership & Strategic Development
  • Provide clear direction and priorities for the regional Professional Services team.
  • Build and mentor a high-performing team focused on translating market strategies into business outcomes.
  • Cultivate relationships with key stakeholders to identify market trends and opportunities.
  • Develop and implement a regional strategy aligned with Duck Creek's global objectives.
Professional Services Practice Management
  • Oversee the Professional Services practice, fostering a culture of accountability and high performance.
  • Manage resource allocation, set performance goals, and conduct regular reviews to ensure excellence in team execution.
  • Partner with Sales Directors and Solution Architects to create tailored Professional Services solutions, driving revenue growth.
Customer Success & Business Insights
  • Build strong relationships with customers, proactively identifying opportunities for additional services and value creation.
  • Ensure exceptional customer experiences through a collaborative approach.
  • Provide regular performance insights, industry trends, and strategic recommendations to senior leadership.


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