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Senior Strategic Account Manager

3 weeks ago


Ahmedabad, Gujarat, India beBeeStrategic Full time ₹ 80,00,000 - ₹ 99,99,000
Senior Strategic Account Manager

This is a highly specialized role for an accomplished professional to own complex customer relationships, drive platform adoption across procurement departments, and explore expansion opportunities by new client acquisition.

Key Responsibilities:

  • Primary Relationship Ownership: Serve as the main point of contact for all enterprise customers, building trust with CPOs, Procurement Heads, and C-suite executives
  • Procurement Process Consultation: Conduct regular business reviews focusing on procurement KPIs, cost savings achieved, cycle time reductions, and compliance improvements
  • Platform Adoption & Value Realization: Drive adoption of VENDX modules across client departments and ensure measurable ROI
  • Customer Health Monitoring: Track usage metrics, identify pain points of accounts and suggest strategic solutions and proactively resolve escalations before they impact retention
  • Advisory Services: Consult clients on procurement best practices, industry benchmarks, and platform enhancements to maximize value

Enterprise Sales & Revenue Growth:

  • Revenue Target Achievement: Meet/exceed annual revenue targets through strategic upselling, cross-selling, and account expansions along with new client acquisitions
  • Pipeline Management: Build and maintain a robust sales pipeline for new opportunities, module additions, and contract renewals within assigned accounts
  • Commercial Negotiations: Lead complex pricing discussions, contract negotiations, and multi-year deal structuring with procurement, IT and finance teams

Operational Excellence & Account Management:

  • PO & Invoice Management: Oversee purchase order generation, invoice processing, and ensure timely payment collections from enterprise accounts
  • Follow-up Management: Maintain systematic follow-up processes for proposals, implementations, renewals, and payment clearances
  • Relationship Building: Cultivate strong relationships with procurement teams, IT departments, and finance functions across multiple organizational levels

Strategic Collaboration & Market Intelligence:

  • Cross-functional Collaboration: Work closely with implementation, product, and support teams to ensure successful customer outcomes and seamless project delivery
  • Market Insights: Provide competitive intelligence, customer feedback, and market trends to influence product roadmap and service improvements

Requirements:

For this role, we are seeking candidates with a Bachelor's Degree in Material Management or Supply Chain Management or Engineering or related fields (MBA preferred).

We also require:

  • End-to-End Procurement Knowledge: Understanding of P2P processes, vendor management, sourcing strategies, and procurement compliance
  • Manufacturing Industry Experience: Familiarity with manufacturing supply chains, direct/indirect procurement, and industry-specific procurement challenges
  • ERP Integration Understanding: Knowledge of ERP systems and their procurement modules
  • Financial Acumen: Understanding of procurement spend analysis, cost savings measurement, and ROI calculations

Desirable Skills:

  • C-Level Engagement: Proven ability to engage with CPOs, CFOs, and senior procurement leadership
  • Consultative Selling: Experience in solution-based selling and value driving as against feature peddling within complex deal cycles
  • Negotiation Skills: Track record of closing enterprise deals annually
  • Account Management: Demonstrated success in managing strategic accounts and driving expansion revenue

Preferred Qualifications:

  • Mumbai Network: Strong professional network in Mumbai's manufacturing and enterprise ecosystem
  • Travel Flexibility: Willingness to travel across Mumbai and other states for client meetings
  • Technology Aptitude: Comfortable with CRM systems, sales automation tools, AI Tool Usage and SaaS platforms
  • Communication Skills: Excellent written and verbal communication in English and Hindi
  • Presentation Skills: Very comfortable with Excel, PPT and reportage generation

Personal Attributes:

  • High Integrity & Professionalism: Demonstrated work discipline and ethical business practices
  • Results-Driven: Strong internal drive for growth with financial motivation; track record of exceeding targets
  • Persistence: Excellent follow-up discipline and account engagement consistency
  • Adaptability: Ability to thrive in a fast-paced, evolving SaaS environment