Service Delivery Specialist

Job DescriptionWe are seeking a Quality Assurance Specialist to fill an exciting opportunity in ensuring the highest quality of service delivery.The successful candidate will be responsible for auditing calls, chats and email interactions on product/process, communication and soft skills parameters. They will conduct audits, provide feedback to improve...

Job DescriptionAbout us and the role:We're looking for a professional to set up and lead our service delivery system from scratch.This is an ideal role for someone with 5+ years of experience in ITSM delivery who can establish delivery frameworks, standardize processes, ensure service quality, and drive customer satisfaction.Key Responsibilities:Design and...

Job Title: Senior HR Service Delivery ProfessionalPosition Overview:We are seeking an experienced HR professional with a proven track record in HR operations, process optimization, and employee services. The role involves overseeing end-to-end HR service delivery processes to ensure efficiency, compliance, and employee satisfaction.The ideal candidate will...

About Our Team:We are seeking a highly skilled IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated environment. This role is pivotal in ensuring IT services align with business needs, comply with regulations, and support our mission to deliver high-quality solutions.Oversight and management of global IT...

Job Title: Senior Service Operations ManagerWe are seeking an experienced and highly motivated individual to oversee and manage our service operations, ensuring timely and efficient service delivery across electrical and mechanical systems. The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor...

Client Service SpecialistJob SummaryWe are seeking a skilled Client Service Specialist to join our growing team. This individual will be responsible for serving as the primary point of contact for assigned clients, ensuring smooth communication and execution of deliverables.Act as the main liaison between clients and internal teams, facilitating seamless...

ServiceNow HRSD Professional">We are seeking a seasoned ServiceNow HRSD professional to join our team. As an experienced expert in the field, you will be responsible for managing various aspects of human resources within the organization.">Main Responsibilities:">Maintain proficiency in Servicenow ITSM & platform with a minimum of two years of...

Job Title: Customer Service SpecialistAs a Customer Service Specialist, you will play a pivotal role in ensuring our customers receive exceptional service and support.Responsibilities:Act as the primary point of contact for customer inquiries and concerns via phone, email, and social media.Provide detailed information and solutions to customer queries in a...

Logistics Manager Job DescriptionKey Responsibilities:Manage end-to-end last mile delivery operations within the hub, ensuring timely deliveries and optimized routes.Team ManagementLead and manage the team of delivery bikers, ensuring performance standards are met.Resolve team issues, conflicts, and provide continuous feedback for improvement.Cash Handling &...

Job Summary:We are seeking a seasoned Agile Delivery Lead to drive the delivery of our products and services. This key role will play a critical part in facilitating Program Increment (PI) planning, system demos, and Agile Release Train (ART) ceremonies.The successful candidate will partner with Product Managers, Product Owners, and stakeholders to define...