Senior Human Resources Service Delivery Specialist

2 days ago


Kollam, Kerala, India beBeeHR Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Senior HR Service Delivery Professional

Position Overview:

We are seeking an experienced HR professional with a proven track record in HR operations, process optimization, and employee services. The role involves overseeing end-to-end HR service delivery processes to ensure efficiency, compliance, and employee satisfaction.

The ideal candidate will have a strong background in HR systems, service governance, and continuous improvement. They will also mentor and train fresh graduates to build future HR service capability.

Key Responsibilities:

  • Oversaw human resources service delivery processes including onboarding, employee data management, payroll coordination, benefits administration, and offboarding.
  • Ensured compliance with labor laws, data privacy regulations, and organizational policies.
  • Managed and optimized HR service platforms to enhance efficiency and accuracy.
  • Led initiatives to improve HR service delivery, focusing on employee experience and service quality.
  • Collaborated with business stakeholders to align HR service delivery with business goals.
  • Provided training and mentorship to new hires and graduate trainees on HR processes, systems, and compliance.

Requirements:

  • 10+ years of experience in HR operations, process optimization, and employee services.
  • Strong background in HR systems, service governance, and continuous improvement.
  • Able to work collaboratively with stakeholders to achieve business objectives.

Benefits:

  • Opportunity to work in a dynamic and growing organization.
  • Chance to develop skills and expertise in HR service delivery.
  • Supportive team environment.


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