Customer Service Representative with Excellent Communication Skills
4 days ago
Company Overview
MatchAwards is a dynamic and customer-centric organization seeking a skilled Customer Service Representative to join our team.
Salary: $45,000 - $55,000 per annum
Job Description
We are looking for an individual who can engage with customers in a friendly and proactive manner, providing exceptional service through phone, email, and chat channels.
Key responsibilities include responding to customer inquiries, providing accurate product information, collaborating with internal teams, and resolving issues efficiently.
Required Skills and Qualifications
- 1-3 years of experience in customer service or a related role
- Strong communication skills, including excellent phone etiquette and proficiency in verbal and written communication
- Proven ability to multitask, stay organized, and manage priorities in a dynamic environment
- BASIC UNDERSTANDING OF CRYPTOCURRENCIES (COMPREHENSIVE TRAINING WILL BE PROVIDED)
Benefits
At MatchAwards, we offer a supportive work environment, opportunities for growth and development, and a comprehensive training program to ensure your success.
Others
This is a fantastic opportunity for individuals who enjoy helping others and are passionate about delivering exceptional customer experiences.
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