Beauty and Skincare Team Lead
1 day ago
We are revolutionizing the beauty and skincare industry with exceptional products and customer experiences. Our goal is to provide outstanding service and drive business growth.
Job OverviewThe Beauty and Skincare Team Lead will be responsible for leading our Beauty Advisor team, ensuring excellent customer service and driving sales growth. This role requires a dynamic individual who can motivate and inspire the team to achieve targets.
Key Responsibilities- Recruit, train, and supervise Beauty Advisors across PAN India.
- Conduct performance reviews and provide continuous guidance for team improvement.
- Develop and implement sales strategies to achieve and exceed targets.
- Motivate and inspire the team to upsell and cross-sell products effectively.
- Ensure personalized consultations and deliver high-quality customer service.
- Address customer feedback and resolve complaints promptly to maintain satisfaction.
- Provide detailed product training and keep the team informed about new trends and launches.
- Ensure the team confidently represents product knowledge to customers.
- Monitor stock levels to ensure availability and optimal inventory management.
- Maintain appealing and well-organized product displays.
- Coordinate in-store promotions and support the execution of marketing campaigns.
- Collaborate with marketing teams to align promotions with brand goals.
- Track sales performance and prepare detailed reports.
- Use data-driven insights to refine strategies and optimize performance.
- Bachelor's Degree in any field.
- 3-5 years in sales, team management, or retail operations, ideally within the beauty and skincare industry.
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