F&B Captain

4 weeks ago


Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time
Job Description

As a F&B Captain at Hunger Inc Hospitality Pvt Ltd, you will be an ambassador for the exceptional service and cuisine that are the characteristics of our dining experience across locations. You will ensure your warm, personal attention and knowledge of our outstanding food and beverage offerings makes our guests feel unique and valued.

We have roles open at various locations. This role will report to the Restaurant Manager of the respective location.

Our flagship restaurant showcases the wealth of India's cuisine by recreating local, seasonal dishes and reinterpreting age-old Indian culinary traditions in a frequently changing menu. Our menu brings back the fun of tropical living with simple, sophisticated food and drinks, with influences from the state's Portuguese history. Bombay Sweet Shop is a modern-day mithai shop that brings back the magic of mithai in a never seen before avatar, in a fun and contemporary way, while staying deeply rooted in traditions and techniques. Our online venture is a bimonthly food mag that brings you unusual stories about food in India. Everyone's recent favorite, Veronica's, is a sandwich shop serving up coffee, wine, kombucha and beer, housed in Jude Bakery, in the heart of Bandra. Our newest restaurant boldly breaks the rules of Indian cuisine and fine dining to offer an elevated and adventurous interpretation on its comforting forms and flavors.

Our restaurants are currently ranked among India's top 10 restaurants by Condé Nast Traveler India.


Responsibilities:

  • Understand how our seasonal menus are prepared and served to consistently offer professional, friendly and engaging service in an informative and helpful manner
  • Greet & welcome guests with warmth and professionalism
  • Assist guests in selecting food and beverages items, providing recommendations and answering questions
  • Ensure that guests orders are accurately taken and delivered on time
  • Handle guest complaints or special requests with tact and problem - solving skills
  • Carry out opening and closing procedures as per the checklists.
  • Follow all safety and sanitation policies when handling food and beverages
  • Assist in training of Stewards for their restaurant duties
  • Adhere to Hunger Inc Hospitality Pvt Ltd policies, procedures and service standards


Requirements
  • Must be living in Mumbai or willing to relocate to Mumbai

Minimum 2 years of experience in a supervisory or captain role in a popular restaurant

Previous point of sale system experience an asset

Strong communication and interpersonal skills, with fluency in English

Ability to work well under pressure in a fast-paced environment

Excellent guest service and problem-solving skills

Ability to focus attention on guest and team needs, remaining calm and courteous at all times

Requirements

Must be living in Mumbai or willing to relocate to Mumbai
Minimum 2 years of experience in a supervisory or captain role in a popular restaurant
Previous point of sale system experience an asset
Strong communication and interpersonal skills, with fluency in English
Ability to work well under pressure in a fast-paced environment
Excellent guest service and problem-solving skills
Ability to focus attention on guest and team needs, remaining calm and courteous at all times
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