F&B Captain
4 weeks ago
As a F&B Captain at Hunger Inc Hospitality Pvt Ltd, you will be an ambassador for the exceptional service and cuisine that are the characteristics of our dining experience across locations. You will ensure your warm, personal attention and knowledge of our outstanding food and beverage offerings makes our guests feel unique and valued.
We have roles open at various locations. This role will report to the Restaurant Manager of the respective location.
Our restaurants are currently ranked among India's top 10 restaurants by Condé Nast Traveler India.
Responsibilities:
- Understand how our seasonal menus are prepared and served to consistently offer professional, friendly and engaging service in an informative and helpful manner
- Greet & welcome guests with warmth and professionalism
- Assist guests in selecting food and beverages items, providing recommendations and answering questions
- Ensure that guests orders are accurately taken and delivered on time
- Handle guest complaints or special requests with tact and problem - solving skills
- Carry out opening and closing procedures as per the checklists.
- Follow all safety and sanitation policies when handling food and beverages
- Assist in training of Stewards for their restaurant duties
- Adhere to Hunger Inc Hospitality Pvt Ltd policies, procedures and service standards
Requirements
- Must be living in Mumbai or willing to relocate to Mumbai
Minimum 2 years of experience in a supervisory or captain role in a popular restaurant
Previous point of sale system experience an asset
Strong communication and interpersonal skills, with fluency in English
Ability to work well under pressure in a fast-paced environment
Excellent guest service and problem-solving skills
Ability to focus attention on guest and team needs, remaining calm and courteous at all times
Requirements
Must be living in Mumbai or willing to relocate to Mumbai
Minimum 2 years of experience in a supervisory or captain role in a popular restaurant
Previous point of sale system experience an asset
Strong communication and interpersonal skills, with fluency in English
Ability to work well under pressure in a fast-paced environment
Excellent guest service and problem-solving skills
Ability to focus attention on guest and team needs, remaining calm and courteous at all times
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