Guest Service Representative
3 weeks ago
As a Guest Service Associate with Accor, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests at Fairmont Mumbai.
Key Responsibilities:
- Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival, setting the tone for their stay at Fairmont Mumbai.
- Check-in/Check-out: Assist guests with the check-in and check-out process, ensuring efficiency, accuracy, and a seamless experience.
- Room Preparation: Coordinate with housekeeping to ensure that guest rooms are prepared to the highest standards before arrival, including cleanliness, amenities, and special requests.
- Guest Assistance: Provide guests with information about hotel facilities, services, and local attractions, assisting with inquiries, reservations, and recommendations as needed.
- Problem Resolution: Address guest concerns and complaints promptly and professionally, seeking solutions to ensure guest satisfaction and retention.
- Safety and Security: Maintain a safe and secure environment for guests and colleagues by adhering to hotel policies and procedures, and promptly reporting any safety or security issues.
- Team Collaboration: Work closely with other departments, including housekeeping, front office, and food and beverage, to ensure seamless guest experiences and resolve any issues that may arise.
- Administrative Tasks: Assist with administrative duties such as answering phone calls, responding to emails, and maintaining guest records, ensuring accuracy and efficiency.
- Service Excellence: Strive to exceed guest expectations by delivering personalized service and anticipating their needs throughout their stay.
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Hotel Guest Services Representative
6 days ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeJob SummaryWe are seeking a Hotel Guest Services Representative to provide exceptional service to our guests. This role is responsible for ensuring that our hotel standards are met, and our guests have an unforgettable experience.About the RoleThis full-time position is part of our Guest Services team at Park Hyatt Chennai in Chennai, India. The successful...
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Guest Services Representative
3 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking an exceptional Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our front office team, you will be responsible for delivering personalized service and creating unforgettable experiences for our guests.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival, setting...
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Guest Services Representative
3 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeAbout the RoleThe ideal candidate for this position will provide exceptional guest service and contribute to the smooth operation of the Concierge within the Rooms Division.Key ResponsibilitiesProvide excellent and consistent service to guestsContribute to the efficient running of the ConciergeRequirementsThe successful candidate will have a relevant degree...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeCustomer Service RepresentativeAt Hyatt Corporation, we are seeking a skilled Customer Service Representative to join our team. This role is responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to guests, responding to their needs and resolving any...
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Customer Service Representative
4 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeCustomer Service RepresentativeAt Hyatt Corporation, we are seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide excellent customer service to guests,...
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Accor Hotel Guest Services Representative
3 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob Description: As a Guest Service Associate with Accor, you will be the face of our hotel, providing exceptional service to our guests and ensuring a memorable stay.Responsibilities:Deliver F&B services in accordance with departmental standards and procedures.Ensure all food & beverage are served according to service standards.Apply necessary precautions...
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Guest Service Director
4 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor Hotel Operations Manager Job DescriptionJob SummaryThe Accor Hotel Operations Manager is responsible for ensuring the successful operation of the Guest Service department, with a focus on individual profitability and adherence to hotel standards.Key ResponsibilitiesEnsure rooms are pre-blocked according to arrival time and notify housekeepingWork...
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Guest Service Ambassador
1 month ago
Chennai, Tamil Nadu, India Accor Full timeDeliver Exceptional Guest ExperiencesAs a Guest Service Associate at Fairmont Mumbai, you will play a vital role in creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet guests with a...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking a skilled Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival,...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateAt AccorHotel, we are seeking a highly skilled Guest Service Associate to join our team. As a key member of our Food and Beverage Service team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India IBIS Full timeJob Title: Guest Service AssociateAt IBIS, we are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide exceptional customer...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking a skilled Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.Deliver food and...
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F&B Service Representative
2 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeAre you passionate about delivering exceptional customer experiences? Do you have a flair for providing top-notch service in a fast-paced environment? As a F&B Service Representative with Accor Hotel, you will play a vital role in ensuring our guests enjoy a memorable and enjoyable dining experience.Key Responsibilities:Table Management: Create a warm and...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India IBIS Full timeJob DescriptionAs a Guest Service Associate at IBIS, you will be responsible for providing exceptional customer service to our guests. Your primary function will be to ensure a smooth and efficient check-in and check-out process, while also handling guest queries and complaints in a professional and timely manner.Key Responsibilities:People Management:...
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Guest Service Ambassador
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timePrimary ResponsibilitiesWe are seeking a skilled Guest Service Associate to join our team at Accor. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests.Key Responsibilities:Ensure that all food and beverage are served according to departmental standards and procedures.Apply necessary...
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Guest Service Associate
3 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateJob Summary:Provide exceptional customer service to guests and ensure their stay is comfortable and enjoyable.Manage front office operations, including check-in, check-out, and room assignments.Handle guest queries and complaints efficiently and professionally.Work closely with the front office team to maintain high...
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Guest Service Associate
3 weeks ago
Chennai, Tamil Nadu, India Accor Full timeThe Guest Service Associate is a vital role in ensuring that our guests' needs are met and exceeded. This position requires a high level of customer service skills, as well as the ability to work effectively in a fast-paced environment.In this role, you will be responsible for providing exceptional service to our guests, responding to their requests and...
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Hotel Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob Description for Guest Service AssociateCompany Description: As a leading hospitality company, Accor is committed to providing exceptional guest experiences and exceeding expectations.Job ResponsibilitiesRoom Maintenance: Ensure cleanliness and organization of assigned guest rooms, including linens, amenities, and equipment.Guest Interaction: Provide...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Guest Service Associate to join our Housekeeping team at Accor Hotel. As a Guest Service Associate, you will be responsible for providing exceptional guest service, ensuring a clean and comfortable environment, and maintaining the highest standards of...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob DescriptionAs a Guest Service Associate in our Housekeeping department, you will play a vital role in ensuring our guests have a comfortable and clean stay. Your primary responsibility will be to maintain the highest standards of cleanliness in assigned guest rooms, ensuring a seamless and enjoyable experience for our guests.Key...