Guest Service Director
1 week ago
Accor Hotel Operations Manager Job Description
Job SummaryThe Accor Hotel Operations Manager is responsible for ensuring the successful operation of the Guest Service department, with a focus on individual profitability and adherence to hotel standards.
Key Responsibilities- Ensure rooms are pre-blocked according to arrival time and notify housekeeping
- Work closely with housekeeping and engineering to block rooms for maintenance
- Control room keys for guests and other departments
- Conduct frequent inspections with the housekeeping manager
- Maximize room sales and revenue for the hotel
- Establish rapport with guests and handle complaints, requests, and enquiries
- Verify guest check-in and check-out service standards
- Schedule peak operation hours to check standards of service and cleanliness
- Greet and assist guests at check-in
- Ensure speedy telephone and message service
- Maintain awareness of current promotions, policy changes, and memorandums
- Recruit, select, and develop Guest Service employees
- Supervise employees in the performance of their duties
- Delegate duties and responsibilities to equipped employees
- Instill company training philosophies and develop departmental trainers
As the Accor Hotel Operations Manager, you will be responsible for leading the Guest Service team to deliver exceptional guest experiences and drive hotel revenue.
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Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob DescriptionDepartment: Food and Beverage ServiceDesignation: Assistant Manager- Guest ServicesReports To: Director Guest ServicesPrime Function:Oversee the overall supervision, planning, controlling, and coordination of all activities of the assigned outlet.Establish and maintain seamless coordination and cooperation with all departments of Accor to...
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Guest Service Representative
2 days ago
Chennai, Tamil Nadu, India Accor Full timeAs a Guest Service Associate with Accor, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests at Fairmont Mumbai.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival, setting the tone for their stay at Fairmont Mumbai.Check-in/Check-out: Assist...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob DescriptionAs a Guest Service Associate at Fairmont Mumbai, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet...
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Guest Service Ambassador
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeDeliver Exceptional Guest ExperiencesAs a Guest Service Associate at Fairmont Mumbai, you will play a vital role in creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet guests with a...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly skilled and customer-focused Guest Service Associate to join our team at Accor. As a Guest Service Associate, you will be responsible for delivering exceptional customer service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide exceptional customer...
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Guest Service Associate
6 days ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking a skilled Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival,...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at AccorHotel. As a Guest Service Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key Responsibilities:Guest Service: Provide warm...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob DescriptionAs a Guest Service Associate at Accor, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Your primary focus will be on maintaining the highest standards of cleanliness and hygiene in our hotel rooms and public areas.Key Responsibilities:Ensure that all guest rooms are clean, tidy, and...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateAt AccorHotel, we are seeking a highly skilled Guest Service Associate to join our team. As a key member of our Food and Beverage Service team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India IBIS Full timeJob Title: Guest Service AssociateAt IBIS, we are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide exceptional customer...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateAs a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional customer service to our guests. Your primary role will be to ensure that our guests have a seamless and enjoyable experience during their stay.Key Responsibilities:Provide effective support to the Front Office team to ensure smooth...
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Guest Service Associate
1 week ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking a skilled Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.Deliver food and...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateWe are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Primary Responsibilities:Perform opening and closing side...
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Guest Service Officer
2 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeJob SummaryWe are seeking a highly skilled Guest Service Officer to join our team at Park Hyatt Chennai. As a key member of the Front Office team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient experience.Key ResponsibilitiesProvide excellent customer service to guests, responding to their needs...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob DescriptionAccor is seeking a skilled Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and exceeded.Manage...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India IBIS Full timeJob Title: Guest Service AssociateAt IBIS, we are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Customer Service: Respond to...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full time{"Key Responsibilities": "Our ideal candidate will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests. This includes greeting guests, taking orders, and resolving any issues that may arise.Additionally, the successful candidate will be responsible for maintaining a clean and safe working...
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Guest Services Representative
2 days ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeAbout the RoleThe ideal candidate for this position will provide exceptional guest service and contribute to the smooth operation of the Concierge within the Rooms Division.Key ResponsibilitiesProvide excellent and consistent service to guestsContribute to the efficient running of the ConciergeRequirementsThe successful candidate will have a relevant degree...
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Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Guest Service Associate to join our Housekeeping team at Accor. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the cleanliness and maintenance of our hotel rooms, and contributing to a positive and...
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Guest Service Associate
1 week ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Guest Service Associate to join our Housekeeping team at Accor Hotel. As a Guest Service Associate, you will be responsible for providing exceptional guest service, ensuring a clean and comfortable environment, and maintaining the highest standards of...