Guest Service Director
4 weeks ago
Accor Hotel Operations Manager Job Description
Job SummaryThe Accor Hotel Operations Manager is responsible for ensuring the successful operation of the Guest Service department, with a focus on individual profitability and adherence to hotel standards.
Key Responsibilities- Ensure rooms are pre-blocked according to arrival time and notify housekeeping
- Work closely with housekeeping and engineering to block rooms for maintenance
- Control room keys for guests and other departments
- Conduct frequent inspections with the housekeeping manager
- Maximize room sales and revenue for the hotel
- Establish rapport with guests and handle complaints, requests, and enquiries
- Verify guest check-in and check-out service standards
- Schedule peak operation hours to check standards of service and cleanliness
- Greet and assist guests at check-in
- Ensure speedy telephone and message service
- Maintain awareness of current promotions, policy changes, and memorandums
- Recruit, select, and develop Guest Service employees
- Supervise employees in the performance of their duties
- Delegate duties and responsibilities to equipped employees
- Instill company training philosophies and develop departmental trainers
As the Accor Hotel Operations Manager, you will be responsible for leading the Guest Service team to deliver exceptional guest experiences and drive hotel revenue.
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Assistant Manager
1 month ago
Chennai, Tamil Nadu, India Accor Full timeJob DescriptionDepartment: Food and Beverage ServiceDesignation: Assistant Manager- Guest ServicesReports To: Director Guest ServicesPrime Function:Oversee the overall supervision, planning, controlling, and coordination of all activities of the assigned outlet.Establish and maintain seamless coordination and cooperation with all departments of Accor to...
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Guest Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAs a Guest Service Associate with Accor, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests at Fairmont Mumbai.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival, setting the tone for their stay at Fairmont Mumbai.Check-in/Check-out: Assist...
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Guest Service Ambassador
1 month ago
Chennai, Tamil Nadu, India Accor Full timeDeliver Exceptional Guest ExperiencesAs a Guest Service Associate at Fairmont Mumbai, you will play a vital role in creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet guests with a...
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Guest Services Representative
3 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking an exceptional Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our front office team, you will be responsible for delivering personalized service and creating unforgettable experiences for our guests.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival, setting...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking a skilled Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival,...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateAt AccorHotel, we are seeking a highly skilled Guest Service Associate to join our team. As a key member of our Food and Beverage Service team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India IBIS Full timeJob Title: Guest Service AssociateAt IBIS, we are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide exceptional customer...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Accor Full timeAccor is seeking a skilled Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.Deliver food and...
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Guest Services Representative
3 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeAbout the RoleThe ideal candidate for this position will provide exceptional guest service and contribute to the smooth operation of the Concierge within the Rooms Division.Key ResponsibilitiesProvide excellent and consistent service to guestsContribute to the efficient running of the ConciergeRequirementsThe successful candidate will have a relevant degree...
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Guest Service Ambassador
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timePrimary ResponsibilitiesWe are seeking a skilled Guest Service Associate to join our team at Accor. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests.Key Responsibilities:Ensure that all food and beverage are served according to departmental standards and procedures.Apply necessary...
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Guest Service Associate
3 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateJob Summary:Provide exceptional customer service to guests and ensure their stay is comfortable and enjoyable.Manage front office operations, including check-in, check-out, and room assignments.Handle guest queries and complaints efficiently and professionally.Work closely with the front office team to maintain high...
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Hotel Guest Services Representative
6 days ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeJob SummaryWe are seeking a Hotel Guest Services Representative to provide exceptional service to our guests. This role is responsible for ensuring that our hotel standards are met, and our guests have an unforgettable experience.About the RoleThis full-time position is part of our Guest Services team at Park Hyatt Chennai in Chennai, India. The successful...
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Guest Service Associate
3 weeks ago
Chennai, Tamil Nadu, India Accor Full timeThe Guest Service Associate is a vital role in ensuring that our guests' needs are met and exceeded. This position requires a high level of customer service skills, as well as the ability to work effectively in a fast-paced environment.In this role, you will be responsible for providing exceptional service to our guests, responding to their requests and...
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Hotel Guest Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob Description for Guest Service AssociateCompany Description: As a leading hospitality company, Accor is committed to providing exceptional guest experiences and exceeding expectations.Job ResponsibilitiesRoom Maintenance: Ensure cleanliness and organization of assigned guest rooms, including linens, amenities, and equipment.Guest Interaction: Provide...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Guest Service Associate to join our Housekeeping team at Accor Hotel. As a Guest Service Associate, you will be responsible for providing exceptional guest service, ensuring a clean and comfortable environment, and maintaining the highest standards of...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob DescriptionAs a Guest Service Associate in our Housekeeping department, you will play a vital role in ensuring our guests have a comfortable and clean stay. Your primary responsibility will be to maintain the highest standards of cleanliness in assigned guest rooms, ensuring a seamless and enjoyable experience for our guests.Key...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Primary Responsibilities:Perform opening and closing side duties as assigned and set all...
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Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Accor Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly skilled Guest Service Associate to join our team at Accor. As a key member of our housekeeping team, you will be responsible for ensuring that our guests receive the highest level of service and satisfaction.Key Responsibilities:Provide exceptional customer service to guests, responding to...
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AccorHotel Guest Service Associate
4 weeks ago
Chennai, Tamil Nadu, India AccorHotel Full timeJob SummaryAs a Guest Service Associate at AccorHotel, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. Your primary responsibilities will include:Providing warm and welcoming greetings to guests upon arrival and escorting them to their tables.Ensuring that all food and beverage...
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Guest Service Associate
1 month ago
Chennai, Tamil Nadu, India Accor Full timeJob Title: Guest Service AssociateThis role is responsible for delivering exceptional housekeeping services to guest rooms, public areas, and circulatory spaces, ensuring a high standard of cleanliness and presentation in line with hotel standards.Key Responsibilities:Attend daily briefings and execute assigned tasksUnderstand and cater to different guest...