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Strategic Transition Manager
2 weeks ago
The opportunity lies in a position that requires the ability to define and oversee engagement transitions, establish governance, manage complex issues, and coordinate with internal and client teams.
Key responsibilities include managing resources, training, and handovers; providing client training; and being the point of contact for escalations, incidents, and blocks.
- Defining Business Processes: The ability to understand how technology needs to be integrated and enabled is crucial.
- Flexibility: Being able to adjust responsibilities to align with developing business needs is essential.
Technology Skills:
- Advanced Excel Skills: Proficiency in MS Excel is required.
- ERP Systems: Familiarity with common ERP systems like SAP, Oracle, and tax reporting engines is necessary.
- EY Technology Deployment Approach: Experience and understanding of EY's technology deployment approach are required.
Tax Technical Skills:
- Reviewing TB and Fixed Asset Registers: Experience in reviewing TB, preparing fixed asset registers, and posting entries into accounting systems is required.
Knowledge and Skills for Success:
- End-to-End Delivery Management: Maintaining interpersonal skills to engage with peers and other seniors of the firm, in matrixed, geographically dispersed organizations, and building a solid network for collaboration and knowledge sharing is essential.
- Credible Options: Establishing processes and proposing credible options is crucial.
Operational Responsibilities:
The transition assistance manager will perform the following functions:
Delivery:
- Engagement Tools and Client ERP Systems: Understanding the functioning of engagement tools and client ERP systems involved in global service delivery is required.
- Data Requirements: Working with EY tax teams and understanding their current data requirements and fulfilling their data needs is essential.
- Documenting Current Processes: Documenting the current process from the EY tax teams with process maps at Level 5 is required.
- Communication Skills: Good communication skills to conduct trainings and process demos are necessary.
- Weekly Reports: Publishing weekly reports to the leadership displaying the progress of the project is required.
Quality Assurance:
- Service Quality: Responsible for ensuring the quality of service is delivered.
- Standard Operating Procedure: Ensuring the standard operating procedure is followed is essential.
- Risk Flagging: Flagging risks appropriately at the right time is crucial.
Learning and Development:
- Innovative Ideas: Responsible for implementing innovative ideas is essential.
