Front Office Team Member

4 weeks ago


Pune, Maharashtra, India Work Strive Full time
Job Title: Front Office Executive

Job Summary:
Work Strive is seeking a highly skilled and experienced Front Office Executive to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring a smooth check-in and check-out process for our clients.

Key Responsibilities:
• Maintain a high level of alertness and professionalism at the front counter
• Handle all telephone calls in a professional and efficient manner
• Organize postage and document courier services
• Coordinate conference room bookings and refreshments
• Perform check-in and check-out processes for all clients
• Conduct upselling and cross-selling to maximize revenue
• Ensure that client requests and demands are met to the best of your professional ability

Requirements:
• A minimum of one year's customer service and administrative experience
• Excellent interpersonal and communication skills
• Good team player with a positive attitude and ability to work under pressure
• Fluency in English and another mainstream local language
• Good telephone manner and ability to perform secretarial tasks under deadlines
• Knowledge of Microsoft Word, Excel, and PowerPoint
• Ability to work overtime occasionally

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