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Service Engineer

1 month ago

Hyderabad, Telangana, India Providence Full time
Job Title: Service Engineer

We are seeking a highly skilled Service Engineer to join our team at Providence. As a Service Engineer, you will be responsible for the planning, implementation, and management of our data protection solutions using IBM Spectrum Protect, Spectrum Protect Plus, and Cohesity.

Key Responsibilities:
  • Implement and manage data backup and recovery solutions using IBM Spectrum Protect and Cohesity.
  • Develop and implement data backup and recovery strategies and procedures to safeguard critical information.
  • Manage and maintain agreed SLAs for backup and recovery.
  • Perform initial performance tuning and ongoing optimization of the system.
  • Conduct problem determination and root cause analysis.
  • Implement and manage disaster recovery solutions.
  • Install and configure the Operations Center for centralized management.
  • Set up client-side deduplication, encryption, and compression to optimize storage.
  • Manage data replication and synchronization across different environments.
  • Document the SP and SPP environment and maintain operational procedures.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience with IBM Spectrum Protect/Plus and Cohesity.
  • Strong understanding of backup, archive, and storage concepts.
  • Experience with virtual environments, databases, and mail systems.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Strong communication and documentation skills.
Preferred Qualifications:
  • IBM Certified Deployment Professional – Spectrum Protect V8.1.12 or higher.
  • Cohesity Data Protection Associate/Data Security Professional Certificate.

Providence is proud to be an Equal Opportunity Employer. We appreciate differences related to the factors including but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.