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Service Engineer

1 month ago

Hyderabad, Telangana, India Providence Full time

Join Providence's Cloud Engineering and Ops team as a highly skilled Service Engineer to drive cloud migrations, engineering, and OnPrem hosting. Our team supports OnPrem and Azure cloud infra running Windows, Linux VM's and SQL, Oracle databases.

About the Role

We are seeking a candidate with extensive experience in backup and recovery, specifically with a strong foundation in Cohesity and data protection fundamentals. The ideal candidate will have a proven track record of implementing and managing data protection solutions using IBM Spectrum Protect/Plus & Defender (Cohesity).

Key Responsibilities

  • Implement and manage data protection solutions using IBM Spectrum Protect/Plus & Defender (Cohesity)
  • Ensure the security and integrity of our data backups, archives, and recovery processes
  • Develop and implement data backup, archive, and space-management policies and schedules
  • Perform initial performance tuning and ongoing optimization of the system
  • Conduct problem determination and root cause analysis
  • Implement and manage disaster recovery solutions
  • Install and configure the Operations Center for centralized management
  • Set up client-side deduplication, encryption, and compression to optimize storage
  • Manage data replication and synchronization across different environments
  • Document the SP and SPP environment and maintain operational procedures
  • Develop and implement data backup and recovery strategies and procedures to safeguard critical information
  • Experience supporting a storage infrastructure in Windows and Linux Server environments
  • Experience with Cohesity clusters would be a huge plus
  • Maintain documentation related to backup and storage processes, configurations, and procedures
  • Generate reports to track backup success rates, storage usage, and other relevant metrics
  • Troubleshoot issues related to backup and storage, resolve technical problems, and provide support to end-users as needed

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Proven experience with IBM Spectrum Protect/Plus & Cohesity
  • Strong understanding of backup, archive, and storage concepts
  • Experience with virtual environments, databases, and mail systems
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Strong communication and documentation skills

Certifications

  • IBM Certified Deployment Professional – Spectrum Protect V8.1.12 or higher is preferred
  • Cohesity Data Protection Associate/Data Security Professional Certificate is preferred

Providence is proud to be an Equal Opportunity Employer. We appreciate differences related to the factors including but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.