
Senior Human Resources Service Delivery Specialist
3 days ago
HR Shared Services Officer
Job Description
We are seeking a highly skilled and experienced HR Shared Services Officer to join our team. The successful candidate will be responsible for delivering exceptional HR services to employees across the organization.
The HR Shared Services Officer will play a critical role in supporting the employee lifecycle, ensuring accurate HR administration and coordination. This includes handling employee queries via email, phone or face-to-face, and providing timely communication of resolutions.
In addition, the successful candidate will work closely with payroll teams/providers to deliver timely information and reports. They will also compile routine management information reports and handle ad-hoc reporting requests.
The HR Shared Services Officer must maintain 100% accuracy of employee records in the HR database and deliver tasks within SLA and manage smaller ad-hoc HR projects.
Your Skills & Experience- Proven experience in an international shared services environment
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Experience supporting UK HR Operations (global exposure is a plus)
- Ability to manage multiple activities in a fast-paced environment
- Strong communication skills (written and verbal)
- Professional attitude with strong confidentiality handling
- Track record of delivering excellent employee service
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