Country Call Center Representative
4 weeks ago
Job Title: Country Call Center Operator
Location: Gurgaon, Haryana, India
Job Summary:
We are seeking a highly motivated and results-driven Country Call Center Operator to join our team. As a key member of our sales team, you will be responsible for making outbound calls to fresh leads and follow-up clients to schedule hearing check-ups and hearing aid trials.
Key Responsibilities:
- Make daily calls to clients using dialer and manual/predictive calling techniques to achieve a minimum of 150 dialed calls and 80 connected calls per day.
- Convince clients to schedule hearing check-ups and hearing aid trials by providing accurate and complete information.
- Maintain accurate and timely reporting of daily activities.
- Update client information in CRM and excel spreadsheets.
- Coordinate with clinical and field teams to ensure timely completion of work.
- Contribute to team effort by achieving daily and monthly targets.
Requirements:
- Minimum 2 years of experience in tele sales (inbound and outbound) with at least 1 year of outbound experience.
- Persuasive speaking skills, patience, and effective listening ability.
- Phone skills, etiquette, and attentiveness.
- Empathy and problem-solving skills.
- Sales-oriented with a focus on customer service.
What We Offer:
We offer a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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