Country Call Center Representative

2 weeks ago


Gurgaon, Haryana, India Amplifon Full time

Job Title: Country Call Center Operator

Location: Gurgaon, Haryana, India

Job Summary:

We are seeking a highly motivated and results-driven Country Call Center Operator to join our team. As a key member of our customer engagement team, you will be responsible for making outbound calls to clients to promote our services and drive business growth.

Key Responsibilities:

  • Make daily outbound calls to clients to promote our services and drive business growth.
  • Develop and maintain relationships with clients to ensure high levels of customer satisfaction.
  • Meet and exceed daily and monthly sales targets.
  • Provide excellent customer service and respond to client inquiries in a timely and professional manner.
  • Collaborate with the clinical and field teams to ensure seamless coordination and delivery of services.
  • Contribute to team effort by achieving daily and monthly targets.

Requirements:

  • Minimum 2 years of experience in tele sales (inbound and outbound) with at least 1 year of outbound experience.
  • Persuasive speaking skills, tone and pitch should be polite.
  • Patience and effective listening ability.
  • Phone skills and etiquette, attentiveness.
  • Be empathetic and willing to understand and resolve or address customer queries.
  • Sales-oriented with a focus on customer service.
  • Should not sound overly aggressive while speaking.

Education: Bachelor's degree



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