Country Call Center Representative
2 weeks ago
Job Title: Country Call Center Operator
Location: Gurgaon, Haryana, India
Job Summary:
We are seeking a highly motivated and results-driven Country Call Center Operator to join our team. As a key member of our customer engagement team, you will be responsible for making outbound calls to clients to promote our services and drive business growth.
Key Responsibilities:
- Make daily outbound calls to clients to promote our services and drive business growth.
- Develop and maintain relationships with clients to ensure high levels of customer satisfaction.
- Meet and exceed daily and monthly sales targets.
- Provide excellent customer service and respond to client inquiries in a timely and professional manner.
- Collaborate with the clinical and field teams to ensure seamless coordination and delivery of services.
- Contribute to team effort by achieving daily and monthly targets.
Requirements:
- Minimum 2 years of experience in tele sales (inbound and outbound) with at least 1 year of outbound experience.
- Persuasive speaking skills, tone and pitch should be polite.
- Patience and effective listening ability.
- Phone skills and etiquette, attentiveness.
- Be empathetic and willing to understand and resolve or address customer queries.
- Sales-oriented with a focus on customer service.
- Should not sound overly aggressive while speaking.
Education: Bachelor's degree
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