Senior Voice Systems Engineer

Company DescriptionAMSYS IT SERVICES PRIVATE LIMITED is an IT Services company based in Thane West Mumbai India.We specialize in providing comprehensive IT solutions to businesses, ensuring their technology needs are met with efficiency and expertise.Our team is dedicated to delivering high-quality services that drive customer satisfaction and operational...

Enterprise Voice and Network Security Specialist We are seeking a skilled professional to bridge the gap between enterprise voice collaboration systems and network firewall security. This is a unique opportunity for an engineer who can ensure secure, reliable, and high-performing communications.Administer and support unified voice and data communication...

Senior Quality Analyst PositionA leading international BPO company is seeking a Senior Quality Analyst for its voice process.About the Role:Drive continuous improvement in transaction quality and delivery.Manage claim quality and client-related KPIs.Key Responsibilities:Identify and implement process improvements to enhance quality delivery.Analyze...

Enterprise Voice & Firewall SpecialistWe are seeking a highly skilled professional to bridge the gap between enterprise voice collaboration systems and network firewall security.Key Responsibilities:Administer and support Cisco Unified Communications Manager, Webex Calling, and Webex Contact Center.Manage voice recording platforms (Cistera or...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Senior Engineer located on-site in Surat. The Senior Engineer will be responsible for overseeing the design, development, and implementation of various engineering projects. This role includes conducting technical analyses, preparing project specifications and...

Job DescriptionAs a Mechanical, Electrical, and Plumbing Engineer, you will be responsible for designing and developing innovative mechanical, electrical, and plumbing systems that ensure efficiency, reliability, and compliance with building codes and standards.This involves creating detailed designs, managing projects, and collaborating with architects,...

Key Responsibilities:Monitor, evaluate and score inbound/outbound calls according to defined quality metrics.Provide constructive feedback and coaching to agents to enhance their performance.Identify gaps in communication, process adherence and customer handling.Prepare and maintain quality reports, dashboards and analysis for senior leadership.Support...

Job Title: Senior Systems Engineer – Collaboration PlatformsWe are seeking a highly skilled and experienced senior systems engineer to join our collaboration experience team.The ideal candidate will have solid technical expertise, be able to collaborate with multiple teams, and have extensive experience with Microsoft suite administration and collaboration...

Job Title: Voice Support Professional We are seeking a dedicated Voice Support Professional to provide proactive onboarding and red-alert engagement to learners, address their issues, and maintain detailed call logs and learner status in the CRM system. Key Responsibilities:Proactive Onboarding: Welcome new learners with a personalized call within 48 hours...

AI System Developer OpportunityConversational AI and Intelligent Agents DevelopmentDevelop and maintain real-time speech-to-speech conversational systemsDesign and implement end-to-end AI pipelines for user experience enhancementCollaborate on defining success metrics for AI featuresRequired Skills:5+ years of hands-on software engineering experience with...