Senior Voice Process Quality Specialist

Senior Quality Analyst PositionA leading international BPO company is seeking a Senior Quality Analyst for its voice process.About the Role:Drive continuous improvement in transaction quality and delivery.Manage claim quality and client-related KPIs.Key Responsibilities:Identify and implement process improvements to enhance quality delivery.Analyze...

International Voice Process OpportunityJob Summary: We are seeking a skilled Customer Service Associate to join our team in Pune and Bangalore.The ideal candidate will have experience in international voice process or customer service, excellent English communication skills, and the ability to work in rotational shifts, including UK and US shifts.Key...

We are seeking results-driven Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills and experience in international voice processes.The role involves handling inbound and outbound customer calls from US clients, resolving queries related to products, services, billing, or technical...

We are seeking an experienced Advanced Voice Solutions Specialist to play a critical role in the development and maintenance of our Cisco UCCE solutions.The ideal candidate will have 10+ years of experience working with Cisco UCCE, UCCX, PCCE, and other call recording platforms. Strong knowledge of VOIP protocols such as SIP, H.323, and MGCP is essential, as...

Job OverviewWe are seeking a skilled Voice Analyst to join our team. As a Voice Analyst, you will be responsible for managing the process of obtaining broker price opinions for banks and mortgage companies.The ideal candidate will have 1-4 years of experience in international voice processes and possess excellent communication skills.

Job Title: Voice and Accent SpecialistAs a Voice and Accent Specialist, you will play a pivotal role in developing and implementing training programs to enhance language and soft skills.The ideal candidate will possess extensive experience of 5+ years, preferably with 2+ years in training. This will enable them to create engaging presentations, develop...

Senior Manager of Quality and DeliveryWe seek a seasoned expert to lead our quality initiatives.This role demands exceptional leadership, strategic vision, and the ability to drive results in an international voice process environment.Key Responsibilities:Develop and implement strategies for continuous improvement in transactional quality and delivery.Manage...

Job Title: Senior Quality Assurance SpecialistWe are seeking an ambitious and dedicated QA professional to join our team. This pivotal role is responsible for maintaining world-class quality standards and ensuring flawless operations.The ideal candidate will have proven experience in quality assurance within the pharmaceutical industry, with outstanding...

Job Title: Senior Quality Assurance SpecialistThis is a challenging role for an experienced professional to oversee the development and execution of software testing strategies.Key Responsibilities:To lead the design, development, and implementation of automated test frameworks using Selenium, Cucumber, Page Object Design Pattern, and other comparable...

Enterprise Voice and Network Security Specialist We are seeking a skilled professional to bridge the gap between enterprise voice collaboration systems and network firewall security. This is a unique opportunity for an engineer who can ensure secure, reliable, and high-performing communications.Administer and support unified voice and data communication...