
Student Accommodation Specialist
7 days ago
Job Opportunity:
Operations AssociateAmber is a leading global student housing platform that helps students find and book full-time accommodations near their universities. We are looking for an Operations Associate to join our team.
- Key Responsibilities:
- Lead Conversion:
- Engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
- Customer Interaction:
- Understand students' unique requirements and provide personalized accommodation recommendations.
- Market Expertise:
- Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
- Follow-Up:
- Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
- Collaboration:
- Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
- Data Management:
- Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
- Target Achievement:
- Consistently meet and exceed sales targets and performance benchmarks.
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