Retail Operations Strategist

1 day ago

Bikaner, Rajasthan, India beBeeRetailStrategist Full time ₹ 9,30,000 - ₹ 12,15,000

Job Title: Retail Operations Strategist

  • We are seeking a dynamic and results-driven Retail Operations Strategist to lead business transformation initiatives across retail operations. This is an exceptional opportunity to drive strategic growth, enhance operational efficiency, and deliver value to customers.

Main Responsibilities:

  • Client Engagement & Discovery: Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs. Translate business requirements into functional specifications.
  • Techno Functional Aspects: Translate the functional specifications derived from the workshop to a technical fit document. Identify & highlight feature/reporting/dashboarding gaps. Collaborate with technical teams to configure and deploy systems aligned with business goals.
  • Stakeholder Collaboration: Act as a trusted advisor to marketing, operations, and IT teams. Ensure alignment between business strategy and technology roadmap.
  • Effective Onboarding: Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc). Train super users of our clients on the platform. Explain the support mechanism and set cadences for support / business related queries.

Required Skills & Qualifications:

  • 5+ years of experience: In retail consulting, business analysis, or solution delivery, preferably with a focus on retail operations, process improvement, and technology implementation.
  • Retail Operations Knowledge: Strong understanding of retail operations: POS, loyalty, CRM, inventory, and customer experience.
  • Marketing Automation Tools: Knowledge of Marketing Automation tools & how they function.
  • Analytics Platforms: Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred.
  • Communication Skills: Excellent communication, stakeholder management, and presentation skills.
  • Adaptability: Ability to work in fast-paced, client-facing environments with multiple priorities and deadlines.

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