Sales and Service Excellence Professional

5 days ago

Pune Chennai Hyderabad Secunderabad Telangana, India beBeeExcellence Full time US$ 60,000 - US$ 1,20,000
Job Description

Sales and Service Excellence Professionals at our retail stores are responsible for delivering exceptional customer experiences by understanding their needs, identifying opportunities to sell Apple products, and educating them on relevant purchasing options. To excel in this role, you must be knowledgeable about Apple's products, services, and purchase options, as well as stay up-to-date on the latest developments.

To succeed, you should:

  • Be available to work a schedule that meets business needs, which may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled.
  • Have experience in retail or sales, or related work experience.

Preferred Qualifications

You can:

  • Demonstrate knowledge of Apple products and services.
  • Show a track record of producing top-performing sales and customer experience results.
  • Personalise solutions based on customer needs, and effectively communicate them.
  • Solve customer concerns using care, learning and presentation skills.
  • Work in a fast-paced environment, often supporting multiple customers at the same time.
  • Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
  • Support and educate the broader team by sharing knowledge, experiences and insights.

Benefits

We offer a competitive compensation package, opportunities for growth and development, and a collaborative work environment.

Why Join Us?

As a Sales and Service Excellence Professional, you will have the opportunity to work with a diverse group of customers, develop your skills and expertise, and contribute to a dynamic team that is passionate about delivering exceptional customer experiences.

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