Experienced User Experience Leader

3 days ago

Bengaluru, Karnataka, India beBeeUserExperience Full time US$ 1,50,000 - US$ 2,42,250
Senior Director of User Experience Design

We are seeking an experienced Senior Director of User Experience Design to lead our team in shaping the future of user experience with strategic design initiatives that blend business needs and user insights.

This role will play a pivotal part in shaping the user experience across our products and services, leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.

As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

  • Main Responsibilities:
  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.

Requirements:

  • Bachelor's degree in Design or related field; Master's degree preferred.
  • 8+ years of experience in user experience design or similar roles.
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
  • Proven ability to develop experiences that meet or exceed initial proposal goals, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making.
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.
  • Highly autonomous when executing against the priorities of the team and the organization.
  • High attention to detail across all disciplines of UX design.
  • Proven track record of managing stakeholders effectively.
  • Excels at providing and receiving feedback; thrives in a team setting.

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