Outlet Manager
4 weeks ago
Banquet Operations Supervisor
AccorHotel is seeking a highly skilled and experienced Banquet Operations Supervisor to join our team. As a key member of our events team, you will be responsible for ensuring the smooth execution of banquets and events.
Key Responsibilities:
- Lead and manage the banquet operations team to deliver exceptional service and high-quality events.
- Develop and implement effective strategies to improve event execution, guest satisfaction, and team performance.
- Collaborate with cross-functional teams, including sales, marketing, and culinary, to ensure seamless event delivery.
- Monitor and control event costs, ensuring they are within budget and align with company standards.
- Conduct regular team meetings and training sessions to maintain high standards of service and product knowledge.
- Ensure all event-related documentation, including banquet event orders and change logs, are accurate and up-to-date.
- Develop and maintain strong relationships with clients, vendors, and internal stakeholders to ensure excellent service and satisfaction.
Requirements:
- Diploma in Hospitality Management or related field.
- Minimum 2 years of experience in banquet operations or a related field.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work well under pressure and maintain a high level of professionalism in a fast-paced environment.
- Knowledge of MS Excel, Word, and PowerPoint.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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