Business Development Representative

2 days ago

Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000
Collection Specialist Job Description

Location: Rohini, Delhi.

Working Days: 6 days working schedule in a fast-paced business environment.

Job Responsibilities:

We are seeking an experienced Collection Specialist to join our team. Key responsibilities include:

  • Collection from existing clients through timely payment and collections.
  • Retention of clients through excellent communication skills.
  • Up-sell and cross-sell experience to increase revenue.
  • Proficient in English and Hindi language for effective customer interaction.
  • B2C client handling with strong negotiation skills.
  • Interact with existing customers and make follow-up calls to ensure satisfaction.
  • Timely payment and collections from customers.
  • Interaction with customers via Emails and over the phone.
  • Proven experience as a CRM Sr. Executive, Customer Success, or Collection Specialist role.
  • Knowledge of billing procedures and collection techniques.
  • Working knowledge of MS Office and databases.
  • Excellent communication skills (written and oral).
  • Skilled in negotiation to resolve customer issues effectively.

Required Skills and Qualifications:

  • Proven experience in collection and customer service roles.
  • Strong communication and negotiation skills.
  • Proficient in MS Office and databases.
  • Knowledge of billing procedures and collection techniques.
  • Ability to work in a fast-paced business environment.

Benefits:

  • Competitive salary package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.

How to Apply:

Interested candidates can submit their resume for consideration.

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