Senior KYC Manager
3 weeks ago
Tide is seeking a proactive senior leader to lead and develop a First Line KYC function made up of multiple disciplines involved in all post-onboarding matters. This role reports to the Director of KYC and requires a professional with strong operational management experience to shape, drive, and manage a high-performing business operations function composed of three core streams.
The ideal candidate will have at least 5 years relevant experience at a senior management level in Financial Services, banking, or another heavily regulated industry. They will have relevant industry expertise with KYC, Due Diligence, and AML KYC / AML / Compliance / Audit / Regulation / Risk & Controls at a demonstrable level and a solid understanding of PEP/AM/Sanctions risks and controls.
The successful candidate will be able to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective. They will have a tech and automation mindset, understand the opportunities for automation, and where data sources can be used.
As a Continuous KYC Lead, you'll be shaping, driving, and managing a high-performing business operations function composed of three core streams with the view of shaping them with flexibility for scalability. You'll perform ongoing reviews of organisational structure to identify areas requiring new teams or reconfiguration of existing set-up.
You'll work alongside the wider KYC team on key projects to set priorities, work allocation, and reallocation where necessary. You'll develop and implement operational plans to solve problems, for example, managing ongoing remediations, clearing backlogs and queues, or setting new process SLAs.
You'll oversee the adequate implementation of Tide's policies and procedures ensuring strict regulatory adherence. You'll partner cross-functionally to increase operational efficiency and improve Tide's member experience through automation, tooling improvements, and clear policies and procedures.
You'll design and review MI (Management Information) to ensure key risks are being monitored and an accurate and comprehensive view of the department's performance is being reported to Senior Management.
You'll promote and embed a strong culture of fraud prevention, risk awareness, and accountability for controls across the teams. You'll represent your area in front of different stakeholders, including internal and external auditors and partners, and deputise for your manager where/when needed.
You'll manage and oversee headcount budgeting and cost forecasting. You'll collaboratively shape the culture with your colleagues, leading by example, providing feedback, and recognition at every opportunity.
You'll provide oversight and support to your direct reports in their role by providing clear performance targets, conducting performance reviews, and developing clear career and personal development trends.
You'll work hard but have fun doing it.
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Senior KYC Operations Manager
3 weeks ago
Hyderabad, Telangana, India Tide Full timeAbout the RoleThis is a senior leadership position within the KYC function at Tide, responsible for shaping and driving a high-performing business operations function. The ideal candidate will have a strong background in financial services, with experience in KYC, due diligence, and AML compliance. They will be responsible for leading a team of analysts and...
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Senior KYC Manager
3 weeks ago
Hyderabad, Telangana, India Tide Full timeAbout the RoleThis is a senior leadership position responsible for overseeing the Continuous KYC function at Tide. The successful candidate will have a strong background in operational management, with experience in leading large teams and processes in a heavily regulated industry.The ideal candidate will have a strategic mindset, with the ability to...
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Senior KYC Manager
2 weeks ago
Hyderabad, Telangana, India Tide Full timeAbout the RoleThis is a senior leadership position responsible for overseeing the Continuous KYC function at Tide. The ideal candidate will have a strong background in financial services, with experience in KYC, due diligence, and AML compliance. They will be responsible for leading a team of professionals in managing the lifecycle of Tide's members,...
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Senior KYC Operations Manager
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Hyderabad, Telangana, India Tide Full timeRole OverviewThe Senior KYC Manager will lead the Continuous KYC function, overseeing multiple disciplines involved in all post-onboarding matters. This role requires a strategic mindset to approach the evolution from a cyclical member data review system to a model of continuous KYC at Tide.About the RoleThis position reports to the Director of KYC and...
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