Account Growth Specialist

2 days ago

Bareilly, Uttar Pradesh, India beBeeCybersecurity Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Account Growth Specialist

We are seeking a skilled Account Growth Specialist to join our team. The ideal candidate will have a proven track record of success in customer success and project management, with a strong technical background in cybersecurity.

Key Responsibilities:

  • Act as the primary contact for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Develop success plans with customers, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
  • Collaborate with Account management teams to secure contract renewals.
  • Identify opportunities for expanding usage across the customer's organization.
  • Lead Proof-of-Concepts (POCs) for upsells and participate in pilot results presentations, Quarterly Business Reviews (QBRs), and Annual Business Reviews (ABRs) with key accounts.

Requirements:

  • Minimum 5 years of experience in customer success/project management role with a proven track record of success.
  • Technical experience in the cybersecurity field with good analytical and project management skills.
  • A proactive approach to problem solving with the ability to make independent decisions.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
  • Ability to multi-task and thrive in a fast-paced environment.

Benefits:

The ideal candidate will receive a competitive salary and benefits package.

What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a collaborative team culture.

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