Head of Event Delivery
3 days ago
We are seeking a highly skilled and experienced professional to lead our MICE division. The successful candidate will be responsible for overseeing all operational aspects of event planning and delivery, ensuring seamless execution and high-quality outcomes.
- Develop and implement effective operational strategies to drive business growth and customer satisfaction.
- Manage end-to-end event operations, including logistics, vendor coordination, budgeting, and team management.
- Lead the operations team, providing guidance, motivation, and performance management.
- Negotiate and manage contracts with suppliers, venues, and service providers to secure competitive rates and quality services.
- Conduct site inspections, assess venues, and ensure all event requirements are met.
- Monitor and evaluate operational efficiency, implement process improvements, and drive cost optimization.
- Oversee compliance with safety, legal, and quality standards during event execution.
- Handle risk management and contingency planning for seamless event delivery.
- Prepare operational reports and MIS for senior management and clients.
The ideal candidate will have:
- Bachelor's degree in Hospitality, Business Administration, or related field.
- Minimum 7-10 years in event operations or related roles, with 3+ years in MICE operations leadership.
- Strong knowledge of the MICE industry, event management best practices, and vendor management.
- Proven leadership, negotiation, and communication skills.
- Ability to handle multiple projects and work under pressure in a fast-paced environment.
- Proficiency in MS Office, event management software, and reporting tools.
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