
Senior Retail Operations Manager
2 weeks ago
Job Title: Senior Retail Operations Manager
About the Role:- Drive business growth by analyzing market trends and competitor activity to inform strategic decision-making.
- Lead teams to deliver exceptional customer experiences, ensuring visual merchandising standards are met and customer journeys are enhanced.
- Efficiently manage stock levels, implement process improvements, and leverage RFID technology to optimize operations.
- Foster a positive work environment by recruiting, developing, and retaining top talent, promoting company values, and driving HR KPIs.
- Ensure regulatory compliance and promote sustainability initiatives, diversity, and inclusion throughout the organization.
Key Responsibilities:
- Analyze data to drive commercial awareness and inform business decisions.
- Maintain high standards of customer service, support staff motivation, and implement succession planning.
- Collaborate with cross-functional teams to achieve business objectives and drive operational excellence.
- Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
What We're Looking For:
A results-driven leader with excellent communication skills, commercial acumen, and a passion for delivering outstanding customer experiences.
This is an exciting opportunity to join a dynamic retail team and make a meaningful impact.
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