
Retail Store Operations Manager
2 days ago
Store Operations Manager
About the Role:This is an exciting opportunity to join our team as a Store Operations Manager. You will be responsible for managing the day-to-day retail/store operations of the boutique in accordance with brand standards.
As a key member of our team, you will play a vital role in improving commercial performance by increasing sales turnover and maximizing profitability.
Primarily responsible for Retail/store Sales, the role will also involve Business Development and making Corporate Sales.
We are looking for someone with experience in the Premium / Luxury Home Category (home décor, furniture, lighting, interior and lifestyle products).
Key Responsibilities:- Exceeding Sales Budget
- Understanding customer needs and delivering exceptional customer service
- Converting Project Business through Interior Designers & Architects
- Maintaining high levels of customer satisfaction and in-store experience
- Ensuring all necessary reports, inventory and visual merchandising are maintained in line with brand guidelines.
- Expanding High Net Worth Database - Customer data to be well collected, updated & maintained
- Defining strategies to attract new customers and retain existing ones
- Education: Bachelor's or Master's degree in Sales/Retail Sales
- Experience: 4+ years of retail sales operational experience with luxury/Premium Brands
- Languages: Fluent English and Hindi
- Skills:
- Organized and process-oriented
- Brand image-conscious
- Ability to write reports
- Self-starter with excellent communication and presentation skills
- Strong computer and analytical skills
A competitive compensation package and opportunities for growth and development in a dynamic and supportive environment.
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