
Drive Sales and Excellence in Retail Stores
6 hours ago
We are seeking a dynamic and experienced Retail Operations Manager to drive growth and excellence in our retail stores.
Key Responsibilities:
- Oversee multiple retail outlets across designated regions, ensuring seamless operations and high-quality customer experiences.
- Develop and implement effective strategies to improve sales and service targets, as well as ensure compliance with brand standards and SOPs.
- Train and motivate store managers and sales teams to achieve operational excellence.
- Analyze store performance metrics and identify actionable insights to improve KPIs and drive business growth.
- Address escalations promptly and guarantee customer satisfaction while resolving operational issues.
- Collaborate with marketing and merchandising teams on local promotions and seasonal campaigns to drive sales and engagement.
- Conduct regular audits and area visits to assess operational efficiency and compliance.
Qualifications:
- Bachelor's or Master's degree in Business, Retail Management, or a related field.
- 5–8 years of experience in apparel/fashion retail management, with a proven track record of driving sales and growth.
- Comfortable with travel for store visits and audits, and proficient in retail analytics and Microsoft Office.
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