Service Excellence Ambassador

2 weeks ago


Mumbai, Maharashtra, India JLL Full time

JLL empowers you to shape a brighter way for commercial real estate professionals.

We are shaping the future of real estate by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive in their careers. Whether you have deep experience in commercial real estate or skilled trades, or you're looking to apply your relevant experience to a new industry, we encourage you to join us as we help create a better workplace.

Main Responsibilities:

  • Daily walkthroughs and assessments of the space to ensure it is functional, visually appealing, and environmentally comfortable.
  • Engage with occupants to identify areas for improvement and provide excellent customer service.
  • Maintain conference rooms for cleanliness, assist with reservations, and setup as needed.
  • Join GRM in conducting Monthly Workplace Connect and Focus Meet with various projects on respective floors.
  • Effective communication and working relationships with all other departments.
  • Daily task reports and timely closure of issues.
  • Coordinating with Floor SPOC/Leads for furniture movement and prior approval from MD Innovation Hub and floor Leads/Project Leads.
  • Regular feedback from employees through Point of View App and update CRM and management.
  • Serve as the primary point of contact for all employee-related issues.

What We Offer:

  • An estimated salary of ₹800,000 - ₹1,200,000 per annum based on experience.
  • A dynamic work environment with opportunities for growth and development.
  • A team-oriented culture that values collaboration and mutual respect.
  • The chance to make a positive impact on the lives of employees and contribute to creating a better workplace.

About JLL:

Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services. We take our responsibility to protect personal information seriously and strive to keep it secure and confidential. For more information about how JLL processes personal data, please visit our website.



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