Client Service Manager

3 weeks ago


Mumbai, Maharashtra, India Société Générale Assurances Full time

Role Overview

The Client Service Manager - Middle Office Specialist will be the primary point of contact for clients, ensuring seamless communication and prompt issue resolution.

Key Responsibilities

  1. Provide exceptional client service, addressing queries and concerns in a timely manner.
  2. Collaborate with the Front Office Relationship Manager to onboard clients and facilitate the relationship.
  3. Oversee account lifecycle management, including opening, maintenance, and closure.
  4. Process account openings and maintenance accurately and efficiently, ensuring compliance with regulatory requirements.
  5. Deliver daily, weekly, and monthly client statements, and perform operational controls on electronic and non-electronic client instructions.
  6. Highlight issues faced by clients or internal teams to the Supervisor and suggest solutions or workarounds.
  7. Participate in the implementation of new products and enhancements to existing offerings.

Requirements

  1. Preferably an MBA from a reputable institute with a technical background.
  2. 4-6 years of experience in transactional banking.
  3. Strong communication and interpersonal skills.
  4. Knowledge of short-term products, cash management, and client account operations.

Language Skills

English and Hindi.

Computer Skills

IT background, preferable.



  • Mumbai, Maharashtra, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full time

    Job Title: Client Servicing ManagerAt R K SWAMY Limited (Formerly R K Swamy Private Limited), we are seeking a highly skilled and experienced Client Servicing Manager to join our team. As a Client Servicing Manager, you will be responsible for managing client relationships, developing and implementing brand communication strategies, and leading a team of...


  • Mumbai, Maharashtra, India Gallagher Full time

    Client Services Manager Role SummaryThe Client Services Manager is responsible for managing all aspects of insurance management for a diverse portfolio of clients. This role involves ensuring the maintenance of client relationships, Company performance, and compliance with internal and external regulations. The CSM will also oversee the production of...


  • Mumbai, Maharashtra, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full time

    Job Title: Client Servicing ManagerAt R K SWAMY Limited (Formerly R K Swamy Private Limited), we are seeking a Client Servicing Manager to lead our client servicing team. The ideal candidate will have 06 to 7 years of experience in client servicing and will be responsible for developing and implementing brand strategies based on clients' sales and...


  • Mumbai, Maharashtra, India Caliber Connect HR Services Full time

    About This RoleWe are seeking a skilled Client Service Manager to join our team at Caliber Connect HR Services.Key ResponsibilitiesDevelop and maintain effective communication platforms for clients and staff.Drive repeat business from clients through exceptional service delivery.Design and deliver customer service workshops and presentations.Monitor and...


  • Mumbai, Maharashtra, India 23443 Citibank N.A. India - INR CCY Full time

    The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Key Responsibilities:Manage a portfolio of high-profile...


  • Mumbai, Maharashtra, India JLL Full time

    Job Overview:JLL is seeking a skilled professional to oversee the housekeeping services and team at a retail mall in Mumbai. The ideal candidate will possess excellent problem-solving skills, be analytical and meticulous, and have experience in client-facing roles.Key Responsibilities:Ensure excellent hygiene standards at the site as per client...


  • Mumbai, Maharashtra, India Breezy Talent Full time

    Client Servicing Role Job DescriptionWe are seeking a highly skilled Client Servicing Executive to join our team at Breezy Talent. The ideal candidate will have a strong background in client relations, business development, and project coordination.Key Responsibilities:• Conduct regular market research and stay up-to-date with the latest industry...


  • Mumbai, Maharashtra, India Goldmine Advertising Full time

    Goldmine Advertising is seeking a dedicated and results-driven Client Servicing Manager to enhance our clients' brands and build strong communication across various touchpoints. The ideal candidate will have excellent analytical skills, problem-solving abilities, and a strong motivation to drive business growth. Key responsibilities include identifying and...


  • Mumbai, Maharashtra, India HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to the top? Do you want to experience the possibilities of working with a global leader in the financial industry? HSBC offers opportunities, support, and rewards that will take you further.Principal ResponsibilitiesAs a Senior Client Service Manager, you will be responsible...


  • Mumbai, Maharashtra, India NTT Full time

    About This RoleThis is a unique opportunity to join NTT DATA as a Manager, Managed Services Client Delivery. The successful candidate will be responsible for managing a team of Managed Services Client Delivery Specialists, ensuring client satisfaction and service delivery alignment with contractual agreements.Key ResponsibilitiesResponsible for client...


  • Mumbai, Maharashtra, India Only Much Louder Full time

    Senior Manager of Client Services & Brand StrategyWe are seeking a Senior Manager of Client Services & Brand Strategy to lead our client servicing team and bridge the gap between our clients and our creative teams. This role demands a mix of strategic insight, business acumen, and a deep understanding of advertising, digital marketing, and creative content...


  • Mumbai, Maharashtra, India Only Much Louder Full time

    About the RoleWe are seeking a Senior Manager of Client Services and Brand Strategy to lead our client servicing team at Only Much Louder. This role demands a mix of strategic insight, business acumen, and a deep understanding of advertising, digital marketing, and creative content production.Lead and manage the client services team, setting high standards...


  • Mumbai, Maharashtra, India HSBC Full time

    Unlock New Opportunities with HSBCHSBC offers a career that will take you further. Whether you want to reach the top or explore new directions, our company provides opportunities, support, and rewards to help you achieve your goals.Global Payment SolutionsOur team of over 10,000 professionals across 62 countries is dedicated to helping clients make payments...


  • Mumbai, Maharashtra, India LeanFlo Inc. Full time

    Job Summary:The Client Servicing Manager is responsible for managing and enhancing client relationships at LeanFlo Inc. in the International Relocations Segment of the Logistics/Facility Management Firm.This role focuses on delivering exceptional client service, ensuring that international relocations and assignments are handled smoothly and efficiently.The...


  • Mumbai, Maharashtra, India NTT DATA Full time

    About the RoleThis is a management position responsible for managing a team of Managed Services Client Delivery Specialists. The Manager, Managed Services Client Delivery supports the business and protects the company's reputation by taking responsibility for overall contract management for local, small, and low to medium complexity client contracts.The...


  • Mumbai, Maharashtra, India NTT DATA Full time

    Delivering Exceptional Client ExperiencesAbout the RoleThe Manager, Managed Services Client Delivery plays a vital role in ensuring the successful delivery of managed services to clients. This position is responsible for managing a team of professionals who work closely with clients to understand their needs and deliver tailored services that meet their...


  • Mumbai, Maharashtra, India NTT DATA Full time

    Job DescriptionMake an impact with NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.Your day at NTT DATAThe role of Managed Services Client Delivery Specialist is a seasoned role,...


  • Mumbai, Maharashtra, India NTT DATA Full time

    Job DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT...


  • Mumbai, Maharashtra, India The Rabbit Hole Full time

    Job DescriptionWe are seeking a highly skilled and experienced Sr. Client Servicing Executive to join our team at The Rabbit Hole.Key Responsibilities:Develop and maintain strong, trusting relationships with clients to ensure their brand identity, core values, and USPs are executed effectively.Develop comprehensive brand plans that align with clients'...


  • Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client ServicingOverview:Design Desk, a leading international Exhibition designing agency, is seeking a dynamic individual to lead our Client Servicing Team as the Head of Client Servicing. Responsibilities:• Lead a team of client servicing professionals to ensure high performance and motivation.• Develop and maintain strong...