Customer Service Liaison

6 days ago


Dibrugarh, Assam, India beBeeService Full time ₹ 4,00,000 - ₹ 8,00,000
Ticketing Executive

Job Summary:

We are seeking a highly organized and detail-oriented Ticketing Executive to manage our ticketing system. The ideal candidate will deliver exceptional customer service, work collaboratively with teams, and drive seamless flight operations.

  • Process tickets, resolve customer complaints, and answer queries in a timely manner.
  • Collaborate with the cabin crew and ground staff to ensure smooth execution of flight operations.
  • Work closely with the reservation team to manage reservations, cancellations, and amendments.
  • Maintain accurate records and reports to track performance and identify areas for improvement.

Requirements:

  • Degree in any field or equivalent experience in a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • Basic computer skills and proficiency in MS Office.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading airline and contribute to its success.


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