Insurance Policy Support Specialist

3 days ago

Thāne, Maharashtra, India beBeeInsurance Full time ₹ 40,00,000 - ₹ 70,00,000

Job Title: Insurance Policy Support Specialist

As an Insurance Policy Support Specialist, you will play a vital role in ensuring the smooth servicing of life insurance policies.

Your primary responsibilities will include processing policy updates, maintaining accurate records, and collaborating with various teams to deliver exceptional service.

Key Responsibilities:

  • Process address changes, beneficiary updates, ownership transfers, and banking information updates for life insurance policies.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with third-party administrators, internal teams, and custodians to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to SLA requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.

Requirements:

  • Graduation in any field; Commerce Graduate preferred.
  • At least 1 year of working experience in the life insurance domain with a focus on quality, including attention to detail, accuracy, and accountability for work product.
  • Experience in a professional/office environment with regular scheduled shifts.
  • Proficiency in using a computer with Windows PC applications, including keyboard navigation and learning new software tools.
  • Effective business communication skills for exchanging information with clients.

The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to work effectively in a team environment.

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