Customer Success

Role OverviewThe Customer Success role involves providing exceptional support to our clients, ensuring they achieve their goals through effective utilization of our platform.

Job DescriptionAbout this roleWe seek a skilled professional to take ownership and optimize key business platforms for customer success.This is an exciting opportunity to drive efficiency, adoption, and process improvements in our systems.The successful candidate will have expertise in SaaS system administration or customer success operations, with a proven...

Lead Customer Success StrategistThe ideal candidate will own customer key performance indicators (KPIs) and develop an intimate understanding of each customer's unique business challenges.Develop a network of champions within each account through education, coaching, and strong influencing skills.Collaborate with customers to create, launch, and manage...

Job DescriptionThis role offers a unique opportunity to work in customer-facing communication, outbound calls, lead follow-up, product updates, and sales goals.You will have complete ownership, autonomy, high-calibre team, unmatched incentives, and direct business impact.RequirementsProficiency in communicating with customers and stakeholdersExcellent...

Job Description">We are seeking a skilled Customer Success Specialist to improve customer satisfaction and retention by managing key performance indicators. This role involves conducting regular business reviews and check-ins with customers, monitoring their health, and providing actionable insights based on data-driven metrics.Key responsibilities include...

Customer Success AssociateWe are seeking a seasoned professional to fill the role of Customer Success Associate. This individual will be responsible for delivering exceptional customer experiences through prompt and effective communication, managing and running successful campaigns, and ensuring seamless execution of sales and support tasks as...

Customer Support RepresentativeWe are seeking a skilled and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for delivering accurate and professional resolutions via chat support, handling multiple conversations efficiently, and maintaining high service quality and customer satisfaction.Key...

We are seeking a skilled Customer Service Representative to handle customer inquiries via various channels, resolve issues promptly while maintaining a professional attitude, and contribute to overall operational excellence.The ideal candidate will possess excellent communication and interpersonal skills, proficiency in MS Excel, and strong follow-up and...

Customer Experience is at the forefront of every interaction with our customers. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and building lasting relationships.The ideal candidate will possess strong communication skills, analytical thinking, and a customer-centric approach to problem-solving.Key...

Job OpportunityA cutting-edge WhatsApp-based marketing platform empowering businesses to grow their revenues.We work with leading brands and exchange over 400+ Crore WhatsApp messages yearly.Our platform has been trusted by top brands like Vivo, PhysicsWallah, and more.Businesses drive 25–80% of their revenues using our platform.The RoleWork with a dynamic...