Operational Excellence Lead

5 days ago


Noida, Uttar Pradesh, India Attero Full time

Company Overview:

Attero Recycling Private Limited is a pioneering metal extraction company and end-to-end recycler of Li-Ion Batteries and E-waste headquartered in Noida and operating a manufacturing facility in Roorkee, Uttarakhand. Recognized by NASA for its innovative approach, the company stands among an elite group globally, capable of extracting pure metals from end-of-life electronics and Lithium-ion batteries.

We are currently undergoing global expansion, establishing operations in India, Europe, and North America. As we accelerate our growth trajectory, we expect employees to go beyond their defined roles, cooperate, collaborate with other team members, apply innovation, and take calculated risks like entrepreneurs.

Job Description:

We are seeking a results-driven Operational Excellence Lead / Senior Manager to join our fast-paced D2C business specializing in buying used electronics from consumers. You will be responsible for building operational efficiency across pan India locations, working closely with our tech team in developing scalable systems handling high volumes of orders seamlessly.

The ideal candidate will bring a blend of technical expertise, data-driven decision-making, and hands-on operational knowledge to support the business's growth trajectory.

Key Responsibilities:

  1. Manage and scale the daily processing of pan India orders with accuracy and efficiency
  2. Ensure seamless order processing, logistics pick-ups, and issue resolution
  3. Optimize processes for handling fluctuating order volumes
  4. Build robust systems and SOPs for both in-house and external vendors
  5. Recommend and implement technology upgrades to enhance operational efficiency
  6. Utilize and improve operational software/tools for tracking orders, inventory, and logistics
  7. Automate pickups, logistics, and customer service for on-ground support
  8. Propose and execute strategies for scaling operations to align with growth objectives
  9. Data Reporting & Analysis: Develop robust reporting mechanisms to track operational KPIs and identify bottlenecks
  10. Prepare regular reports on order volumes, customer feedback, and logistics efficiency
  11. Use data insights to predict future trends and inform strategic decision-making
  12. Analyze operational data and market trends to predict future opportunities and risks
  13. Problem Solving & Hustling: Maintain a proactive and solutions-oriented approach to operational challenges
  14. Work efficiently under pressure while balancing short-term fixes and long-term improvements

Qualifications:

  • Bachelor's degree in business administration, Operations Management, or a related field
  • Minimum 5 years of operational experience in a high-growth D2C, e-commerce environment, with a focus on quick commerce, hyperlocal, and D2C brands

What We Offer:

  • A competitive salary range of ₹45-60 lakhs per annum, depending on qualifications and experience
  • Performance-based incentives and bonuses
  • Opportunity to lead and shape the operational backbone of a customer-centric business


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