Client Solutions Manager
1 week ago
About the Job:
We are seeking an experienced Team Lead to join our Service Delivery Unit at Resource Pro. In this role, you will be responsible for leading a team of client associates and analysts, ensuring they meet quality and quantity standards within tight timelines.
Key Responsibilities:
- Guide and direct a team of client associates and analysts, ensuring they meet quality and quantity standards within tight timelines.
- Operate various client systems, performing sophisticated tasks and activities while adhering to information security policies and guidelines.
- Collaborate with colleagues and supervisors to resolve issues and meet client needs in a timely manner.
Requirements:
- Proven experience in a similar role, with expertise in client management and team leadership.
- Excellent communication and interpersonal skills, with the ability to coach and develop less-experienced staff.
- Strong analytical and problem-solving skills, with a focus on root cause analysis and issue resolution.
What We Offer:
- A competitive salary of ₹10-12 lakhs per annum, based on experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Location: Bangalore, India.
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