Employee Service Specialist

1 week ago

Jodhpur, Rajasthan, India beBeeEmployee Full time ₹ 2,16,000 - ₹ 2,40,000

Job Title: Employee Service Specialist

We are seeking a dedicated professional to fill this role. The successful candidate will be responsible for addressing employee inquiries related to payroll, HR policies, benefits, and other internal processes.

Key Responsibilities:
  • Act as the primary point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on company policies and procedures.
  • Maintain employee records with accuracy and confidentiality.
  • Support the development of FAQs, knowledge base, and employee self-service tools.
  • Eescalate complex cases to senior HR team members when required.
Qualifications & Skills:
  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 1+ year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Basic knowledge of labor laws and payroll practices preferred.
  • Strong communication skills.
  • Good organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with MS Office and HRIS/Payroll tools is an advantage.
Benefits:
  • Opportunity to work in a dynamic environment.
  • Chance to develop skills and expertise in HR and Payroll.
  • Collaborative team environment.
Others:

This role offers a unique opportunity to make a positive impact on our organization and contribute to the growth and success of our team.

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