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Ecommerce Operations Specialist

7 days ago

Gurgaon, Haryana, India What's Up Wellness Full time

About Us

What's Up Wellness is a pioneering company on a mission to revolutionize the wellness industry. We believe in making healthy choices accessible and easier than ever. Our team is passionate about driving growth, and we're seeking a talented individual to join our ambitious journey.

We're looking for an Ecommerce Operations Specialist who can develop and implement strategic plans for marketplace selling. This includes listing optimization, product promotions, customer service, and vendor management. The ideal candidate will have experience managing online marketplaces for a D2C brand and be proficient in SEO and data analysis.

Responsibilities:

  • Develop and implement a strategic plan for marketplace selling
  • Monitor and manage product listings on multiple marketplaces
  • Analyze marketplace data and sales trends to inform strategic decisions
  • Continuously monitor reviews and address any customer service issues
  • Ensure compliance with marketplace policies and regulations
  • Implement effective SEO and platform ad strategies
  • Collaborate with the marketing team to create impactful product content and promotional campaigns

Experience:

  • 1+ years of experience managing online marketplaces for a D2C brand
  • Experience with Health & Wellness is a big plus
  • Strong understanding of SEO and data analysis
  • Exceptional communication and customer service skills
  • Self-starter with strong problem-solving skills