Ecommerce Operations Manager

4 weeks ago


Gurgaon, Haryana, India Wellversed Full time

About Us

Wellversed owns and operates a portfolio of nutrition brands to empower people to attain their most optimal state of wellness. Our brands like Wellcore, YouWeFit, Ketofy, Zero Sugar, and Dynamite - enable people to unlock their performance potential and live healthier lives. The brands are made available to our customers through an omni-channel approach including our own eCommerce portal (www.wellversed.in).

Location : Gurgaon, Haryana

The Role

Key Responsibilities:

  • E-commerce Operations Management:
  • Oversee and manage day-to-day supply operations for multiple e-commerce platforms (Amazon, Flipkart, Blinkit, etc.).
  • Monitor and manage inventory and fulfillment to ensure a smooth process from order placement to delivery.
  • Coordinate with logistics teams and third-party partners to ensure timely deliveries and proper stock levels.
  • Continuously improve processes to enhance operational efficiency and platform performance.
  • Data Analysis & Reporting:
  • Use Excel to track key performance indicators (KPIs) related to sales, inventory, returns, customer satisfaction, and operational efficiency.
  • Analyze data from e-commerce platforms to identify trends, inefficiencies, and opportunities for improvement.
  • Prepare weekly and monthly reports for management, highlighting key metrics and suggesting actionable insights.
  • Order & Inventory Management:
  • Monitor stock levels across platforms and proactively manage re-ordering and restocking based on trends, seasonality, and sales forecasts.
  • Address issues related to product availability, order cancellations, returns, and customer queries.

Ideal Profile

Preferred Qualifications:

  • Experience
  • 0-2 years of experience in e-commerce operations, logistics, or related fields.
  • Familiarity with e-commerce platforms such as Amazon, Flipkart, Blinkit, etc.
  • Experience with order management, inventory forecasting, and logistics management is a plus.
  • Technical Skills
  • Proficiency in Microsoft Excel (data analysis, pivot tables, VLOOKUP, etc.).  
  • Excellent attention to detail and organizational skills.
  • Strong analytical and problem-solving skills.
  • Ability to interpret data and generate actionable insights.
  • Ability to multitask and prioritize in a fast-paced environment.

What's on Offer?

  • Fantastic work culture
  • Strong opportunities to progress your career
  • Join a market leader within Apparel & Sporting Goods


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