Process Improvement Specialist
1 week ago
We are seeking a highly skilled Process Improvement Specialist to join our Operational Excellence team at Wells Fargo Bank.
As a key member of our team, you will be responsible for supporting process improvement initiatives, reviews, researches, compiles information, tests, and evaluates process and workflow data. Your role will involve preparing process requirements, providing operational and analytical support for Process Engineers, and assisting in identifying gaps and efficiency opportunities.
You will work closely with our team to make recommendations based on analyses and provide process updates with business partners to ensure compliance with operative policies and regulations. Your excellent communication and problem-solving skills will be essential in collaborating and consulting with peers, colleagues, and managers to resolve issues and achieve goals.
Required Qualifications:
- 6+ months of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- MS Office, Minitab, Visio, or any relevant process mapping tool (iGrafx, etc.)
- Excellent Communication, Probing, and Comprehension skills
- Ability to successfully explain and guide people through the process and handle any low-level process requirements
- Strong Analytical skills and Statistical knowledge with Problem-solving competency
- Domain understanding on WHSL / WIM / Consumer Banking, etc.
- Ability to redesign processes and enhance solutions through identifying technical solutions for Business Problems - RPA / RDA / Workflow / Bolton, etc.
We Value Diversity
At Wells Fargo, we believe in diversity, equity, and inclusion in the workplace and welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.
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