Hotel Housekeeping Team Member
2 weeks ago
We are seeking a detail-oriented and organized Hotel Housekeeping Team Member to join our team at The Indian Hotels Company Limited.
About the Role:
The successful candidate will be responsible for ensuring that all rooms meet high standards of cleanliness and hygiene. This will involve cleaning and maintaining rooms, as well as handling guest requests and reporting any issues to the supervisor.
Key Responsibilities:
- Clean rooms according to company standards to ensure a defect-free room.
- Equip all rooms with linen and amenities.
- Provide exceptional customer service to guests at all times.
- Hand over important messages and guest requests to the supervisor.
- Report any missing or broken property to the supervisor.
- Handle lost and found items.
- Maintain high standards of cleanliness and hygiene.
- Ensure personal hygiene is maintained at all times.
- Follow periodical cleaning schedules.
- Understand proper utilization of the housekeeping attendant's trolley.
- Ensure the trolley is kept clean, tidy, and well-equipped in the proper position.
- Familiarize yourself with the super room cleaning procedure.
- Coordinate Single Point Entry procedures.
- Aware of guest complaint handling procedures.
- Report maintenance problems to the supervisor.
- Ensure floor pantry, corridors, and fire exits are in order.
- Thoroughly understand fire and safety procedures.
- Ensure equipment upkeep.
- Follow up on any assignments handed over by the supervisor.
- Perform other duties assigned by the supervisor.
- Acknowledge and abide by company policies and decisions.
Requirements:
- You have excellent communication and interpersonal skills.
- You possess attention to detail and ability to multitask.
- You can work effectively in a team environment.
- You are physically fit and able to lift heavy objects.
What We Offer:
- A competitive salary: ₹2,50,000 - ₹3,00,000 per annum.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
- A comprehensive benefits package, including medical insurance, retirement plan, and paid time off.
How to Apply:
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