Hotel Operations Manager

11 hours ago


Jaipur, Rajasthan, India The Indian Hotels Company Limited Full time

Job Description:

The Indian Hotels Company Limited is seeking a highly skilled and experienced Executive Housekeeper to join their team. As a key member of the hotel’s management team, the successful candidate will be responsible for leading the housekeeping department in achieving the highest standards of cleanliness, hygiene, and comfort.

About the Role:

This is an exciting opportunity for a seasoned professional with a passion for delivering exceptional guest experiences. The ideal candidate will have a minimum of 4-6 years of experience in handling housekeeping operations and a proven track record of driving productivity, efficiency, and quality.

Responsibilities:

  • Lay down service standards regarding cleanliness, amenities, and maintenance in rooms and public areas and ensure adherence to these.
  • Supervise and direct the daily activities of all Housekeeping staff and are responsible for the efficient and smooth operation of the department.
  • Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
  • Monitor productivity standards and Schedule staff in order to optimize manpower.
  • Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
  • Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan.
  • Develop & Implement the annual plan using the TBEM framework, linking the department's objectives to the unit's overall strategy.
  • Recruitment and Performance Appraisal/ Management of the staff in the department.
  • Coordinate with the Front Office on releasing of rooms and special guest requests.
  • Stay informed about industry innovations in cleaning techniques, preventive maintenance, and cleaning product technology.
  • Identify key communities, plan various initiatives, and co-ordinate the support activities.

Requirements:

  • Thorough knowledge of modern housekeeping techniques and the latest in hygiene & safety standards.
  • Knowledge of various chemicals and cleaning equipments
  • Inventory management & Budgeting
  • Working knowledge of MS Office
  • Knowledge of textiles, fabrics, and interior design
  • Knowledge of floriculture, horticulture, and landscaping
  • Graduate/Diploma in Hotel Management
  • Progression through various positions in the housekeeping department

Benefits:

The Indian Hotels Company Limited offers a competitive salary package, including a basic salary of ₹60,000 - ₹80,000 per month, depending on experience. Additionally, the company provides excellent benefits, including health insurance, retirement plans, and opportunities for career growth and development.

Salary Range: ₹72,500 per month

Location: India

Job Type: Full-time



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